Health - redesign of urgent care: evaluation - main report
The Redesign of Urgent Care pathway aims to improve patients’ access to urgent care. The evaluation captured patient and staff experiences of the pathway and analysed key urgent care delivery metrics, enhancing our understanding of what is working well and areas for improvement.
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Errata
An errata was published on 03 December 2025 as a result of changes on PDF pages 68 to 69. The HTML and PDF have been updated to reflect these changes.
Contact
Email: dlhscbwsiawsiaa@gov.scot