Interim National Care Service Advisory Board: Advice to Scottish Ministers and Council Leaders - Getting it Right for Everyone
The Interim National Care Service Advisory Board identified Getting it Right for Everyone as a priority theme for their consideration. The advice and recommendations have been prepared for Scottish Ministers and Council Leaders to help drive improvement and ensure consistency across Scotland.
Personal experiences
What people with experience of accessing support have said about their experience of GIRFE :
“I’m tired of having to tell my story over and over again to different people. GIRFE should mean I only have to say it once, and everyone involved understands.”
“The information I get is too complicated. I just want things explained clearly so I know what’s happening and what support I can expect.”
“This is the easiest way to be person centred”
“I feel like I’m constantly going to different appointments with different professionals, and none of them talk to each other. GIRFE is about making sure services work together so I don’t feel pulled in different directions.”
“It’s important that services are designed with us, not for us. GIRFE being co‑designed with people who use services makes me feel like my voice matters.
What professionals have said about their experience of GIRFE:
“The Team Around the Person approach has given us a structure to bring health, social care and third sector colleagues together. It makes conversations more focused and ensures we’re all pulling in the same direction.”
“What’s different with GIRFE is that it has been co‑designed with people who use services. As practitioners, that challenges us to listen more carefully and adapt our practice to what matters to them
Contact
Email: NCSAdvisoryBoard@gov.scot