Replacement of Scottish Qualifications Authority’s Appeal Service with Post-results Service: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.

FOI reference: FOI/18/02503
Date received: 13 September 2018 
Date responded: 11 October 2018
Information requested
In your request you asked for:
  • Advice provided to Ministers regarding the replacement of the Scottish Qualifications Authority’s ‘Appeal Service’ with the ‘Post-results’ Service, and the introduced of a fee for using the services if there was no change to the original grade.
I enclose a number of documents providing advice to Ministers on the Scottish Qualifications Authority (SQA) decision to replace the previous ‘Appeals’ service with the ‘Post Results Service’, and on the costs structure of the new arrangements. An index of these documents is appended at Annex A.
You may wish to note that SQA is an executive Non-Departmental Public Body (NDPB) and operates at arm’s length to Ministers, as set out under the Education (Scotland) Act 1996. It follows that SQA is responsible for making its own operational decisions, including decisions on the review, consultation and subsequent replacement of the previous ‘Appeals’ system. The Scottish Government does not hold information on the detail of the review and consultation process.
To place the enclosures in context, you may also wish to note that SQA announced the decision to replace the ‘Appeals’ system in 2012, with implementation from 2013/14.  
Our aim is to provide information whenever possible. However, in this instance we are unable to provide certain items of information, and have redacted text unrelated to your enquiry within the various documents. The reasons why the relevant exemptions apply are explained below.
Under section 30(b)(ii) we have exempted information that contains the free and frank exchange of views for the purposes of deliberation, where disclosure would, or would be likely to, cause substantial harm to the free and frank provision of advice.
Under section 38(1)(b) we have redacted names, contact details and personal information relating to individuals, officials and members of the public who sent or were named within the documents. We have redacted this information because we concluded that an exemption under the FOISA applies to that information.  
About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at
FOI-18-02503 related documents - part1
FOI-18-02503 related documents - part 2
FOI-18-02503 related documents - part 3
FOI-18-02503 related documents - part 4


Please quote the FOI reference
Central Enquiry Unit 
Phone: 0300 244 4000

The Scottish Government 
St Andrew's House 
Regent Road 

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