Publication - Research and analysis

Fair Start Scotland: evaluation report 4 - year 3 overview

Published: 14 Oct 2021
Directorate:
Chief Economist Directorate
Part of:
Equality and rights, Work and skills
ISBN:
9781802014846

This report sets out findings from an evaluation of the Fair Start Scotland service. The findings are drawn from a range of research activities involving participants, service providers and key delivery partners, undertaken during the third year of delivery, covering April 2020 to March 2021

Published:
14 Oct 2021
Fair Start Scotland: evaluation report 4 - year 3 overview

This is the fourth Fair Start Scotland (FSS) evaluation report published by the Scottish Government. Fair Start Scotland (FSS) is the Scottish Government’s first fully devolved national employment support service and aims over three years to support up to 38,000 unemployed participants. The report covers evaluation findings and data analysis relating primarily to the third year of delivery, covering April 2020 to March 2021. This report presents information from a mix of externally commissioned research and Scottish Government led analysis and research, including: • A telephone survey of over 1,000 participants • analysis of FSS Service Provider management information • interviews with FSS participants • A survey of early leavers from the service • An economic evaluation • Local area case studies • interviews with senior staff from Scottish Government, Service Providers and DWP/JCP • online surveys with JCP work coaches

The report highlights areas of delivery that have worked well, areas for improvement and what Scottish Government and delivery partners are doing now / next in response to feedback and to ensure continuous improvement of the service.

Contact

Email: Arfan.iqbal@gov.scot