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Publication - Research and analysis

Fair Start Scotland evaluation report 2: overview of year one - November 2019

Published: 6 Nov 2019
Chief Economist Directorate
Part of:

Second report in a series on the evaluation of Fair Start Scotland employability services. It covers the first full year of service delivery (Mar 18 - Apr 19) and summarises findings from a participant phone survey, local area case studies and analysis of management information.

70 page PDF

1.5 MB

70 page PDF

1.5 MB

Fair Start Scotland evaluation report 2: overview of year one - November 2019

70 page PDF

1.5 MB




3 See: Creating a Fairer Scotland: A new future for employability support in Scotland. (2016):

4 Fair Start Scotland Evaluation Report 1: Implementation and Early Delivery Review. (June 2019):

5 Annual Population Survey, Jan-Dec 2018, Office of National Statistics.

6 “Early entry” is at six months unemployed, in contrast to two years unemployed for those without disabilities or other barriers. See Appendix 4 for full details of FSS eligibility criteria.

7 To note, ethnicity is an Equality 2010 Act Protected Characteristic, but is also an FSS early entry group, so is included here for FSS reporting purposes.

8 Scottish Index of Multiple Deprivation (2016).

9 Scotland’s Devolved Employability Services: statistical summary. May 2019.

10 Proportions not reported due to small base size (19). IFF Research Report (2019)

11 21% of rural households in Scotland are unable to receive a decent broadband connection. Source: Ofcom analysis of operator data. 21% is equivalent to 94,000 households. Ofcom (2018). Connection Nations 2018 – Scotland Report. [Online] Available: (Accessed 15 Oct 2019)

12 Fair Start Scotland Evaluation Report 1: Implementation and early delivery review. (2019). Ibid.

13 Social desirability bias refers to the fact that in self-reports, people will often report inaccurately on sensitive topics in order to present themselves in the best possible light. See for example: Fisher, R. J. (1993). “Social desirability bias and the validity of indirect questioning“. Journal of Consumer Research, 20, 303-315.

14 For participants with higher levels of need, providers should also provide Job and Task Analysis and deliver tailored support for the participant’s needs in accordance with their Job Analysis.

15 For full details of the Scottish approach to employability support see: Creating a Fairer Scotland (2015)

16 See: Social security systems based on dignity and respect. (2017) EHRC Research Report.

17 Proportion includes those who said they did any paid work in the seven days prior to interview, in addition to those said they were working for an employer or self-employed.


19 Lunenburg, F. C. (2011). Self-efficacy in the workplace: Implications for motivation and performance. International journal of management, business, and administration, 14(1), 1-6.

20 Petrovich, A. (2004). Using self-efficacy theory in social work teaching. Journal of Social Work Education, 40(3), 429-443.

21 Bandura, A. (1994). Self-efficacy. In V. S. Ramachaudran (Ed.), Encyclopedia of

human behavior (Vol. 4, pp. 71-81). New York: Academic Press. (Reprinted in H.

Friedman [Ed.], Encyclopedia of mental health. San Diego: Academic Press, 1998).

22 The original JSSE Index was developed at the University of Michigan (Vinokur et al., 1995) and contained six items. This was modified by R. Birkin and M. Meehan in 2014 with the addition of three items to address using IT for job search and job applications, and also getting help to become familiar with a new job.

23 For further background on WEMWBS, see:

24 Population norms based on Health Survey for England 2011 data available here:

25 Available at:

26 Further information on Fair Start Scotland services and Providers is available here: