Experiences of social care in the health and care experience survey 2015/16: analysis of free-text comments

This analysis of 4,000 comments aims to widen understanding of the factors that affect people's experiences of social care.


Boltz, M; Galvin, J.E. (2016). "Dementia Care: an Evidence Based Approach" Springer (ebook)

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COSLA and Scottish Government (2016). "The Implementation Plan 2016-18, for the Self-directed Support Strategy 2010-2020."

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Garcia, J., Evans, J, Reshaw, M. (2004). "'Is there Anything Else you Would Like to Tell us?' Methodological Issues in the use of Free-text Comments from Postal Surveys", Quality and Quantity 38, pp.115-125.

National Records of Scotland (2017). "High Level Summary of Statistics: Population and Migration."
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O'Cathain, A., Thomas, K.J. (2004). "'Any Other Comments?'" Open Questions on Questionnaires - a Bane or a Bonus to Research? BMC Medical Research Methodology (4), p.25.

Scottish Government. (2010). "A 10 Year Strategy for Self-directed Support in Scotland which Aims to Set Out and Drive a Cultural Shift Around the Delivery of Support that Views People as Equal Citizens with Rights and Responsibilities."

[last accessed: 24/01/2018].

Scottish Government (2011). "2020 Vision."

[last accessed: 12/01/2018].

Scottish Government. (2014). "Self-directed Support: Practitioners Guidance."
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Scottish Government. (2016a). "Guidance: Guidance for Health and Social Care Integration Partnerships."
[last accessed: 24/01/2018].

Scottish Government. (2016b). "Health and Care Experience Survey 2015/16 Volume 1: National Results."
[last accessed: 24/01/2018].


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