Digital Transformation Service: highlights report - 2020 to 2021

This report provides an overview of the work delivered by the Digital Transformation Service (DTS) from 2020 to 2021, and a look ahead to future priorities.

Looking forward to 2021/22

DTS Looking ahead image

Our focus for 2021/22:

  • Continue to provide capacity and capability to key public sector programmes
  • Continue to deliver user-focused, accessible and inclusive services in the public sector
  • Collaborate across the Digital Directorate to create a single-entry point where users can access digital transformation support
  • Iterate our advice and guidance for organisations needing digital support
  • Continue to gather and utilise insights, to help us make better decisions in the public sector
  • Share lessons learned and success stories



DTS Team at

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