The Crerar Review: the report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland

Report of the independent review of regulation, audit, inspection and complaints handling of public services in Scotland.

APPENDIX III: Contributors

We would like acknowledge the contribution made to the Review by the individuals and organisations listed below.

Expert Panel
Dr Clive Grace, University of Cardiff
Professor Christopher Hood, University of Oxford
Michael Lennon, Glasgow Housing Association
Professor Sandra Nutley, University of Edinburgh
Professor Ellie Scrivens, University of Keele
Douglas Sinclair CBE, Chair of the Scottish Consumer Council

Professional support
Antony Clark, Audit Scotland
Catherine Bromley, Scottish Government Analytical Services
Gillian Urquhart, Scottish Government Analytical Services
Louise Appleton, Scottish Government Analytical Services
Heather Dall, Scottish Government Housing and Regeneration

Academic Network
Professor Michael Adler, University of Edinburgh
Dr Vikki Entwistle, University of Dundee
Dr Joe Francis, University of Edinburgh
Dr Jackie Gulland, University of Edinburgh
Dr Jane Martin, University of Warwick
Professor Steve Martin, University of Cardiff
Dr Enid Mordaunt, University of Edinburgh
Dr William Solesbury, Kings College London

Organisations represented at the Discussion Events
Aberdeen City Council
Aberdeen Royal Infirmary
Aberdeenshire Community Health Partnership
Aberdeenshire Council
Aberlour Childcare Trust
Abronhill Housing Association
Association of Chief Police Officers in Scotland ( ACPOS)
Allanpark Consultants Ltd
Angus Council
Arthurstone Community Library
Association of Prison Visiting Committees
Association of Head Teachers & Deputies In Scotland
Association of Scotland's Colleges
Audit Scotland
Blochairn Housing Co-operative
British Medical Association ( BMA) Scotland
Bridgewater Housing Association
BUPA Murrayfield Hospital
Cadder Housing Association, Glasgow
Cairn Housing Association
Cairngorms National Park
Care Commission
Community Care Providers Scotland
Central Scotland Fire & Rescue Service
Glasgow City Council, Chief Executive Department
Glasgow Council, Social Work Service
Chief Fire Officers Association
Chartered Institute of Public Finance Association ( CIPFA), Scotland
City of Edinburgh Council
Clackmannanshire Council
Communities Scotland
Convention of Scottish Local Authorities ( COSLA)
Crown Office & Procurator Fiscal Service
Disability Rights Commission
Dundee City Council
East Ayrshire Council
East Lothian Council
East Renfrewshire Council
Education & Children's Services
Educational Institute of Scotland ( EIS)
Equal Opportunities Commission
Ethical Standards in Public Life in Scotland
Falkirk Council
Fife Council
Food Standards Agency
Perth & Kinross Council, Chief Executive Service
Scottish Government Equality Unit
Scottish Public Services Ombudsman
Scottish Social Services Council
Shettleston Housing Association
Social Work Inspection Agency
South Lanarkshire Council
Standards Commission for Scotland
Stirling & District Association for Mental Health
Stirling Council
Strathclyde Police
The Improvement Service
The Institute of Chartered Accountants of Scotland
The Prince and Princess of Wales Hospice
Treasurer EARS Advocacy Service, Edinburgh
Universities Scotland
University of Abertay
University of Stirling
Voluntary Arts Scotland
West Lothian Community Health & Care Partnership
West Lothian Council

Complaints Handling Forum
Scottish Public Services Ombudsman
Scottish Legal Services ombudsman
Scottish Consumer Council
Office of the Chief Investigating Officer, Standards Commission
Scottish Information Commissioner
Scottish Prison Complaints Commission
Commission for the Regulation of Care in Scotland
NHS Lothian
City of Edinburgh Council
Fife Council
Delivery of Care Services, Scottish Government
Waterwatch Scotland
Hanover Housing Association

Accounts Commission, Alastair MacNish, Bill Magee
Audit Scotland, Robert Black, Caroline Gardner
Audit Commission, Sir Andrew Foster
Better Regulation Commission, Rick Haythornthwaite
Care Commission, Jacquie Roberts
Communities Scotland, Angiolina Foster
Community Care Providers Scotland ( CCPS), Annie Gunner
COSLA, Barbara Lindsay, Jon Harris, Rory Mair
Glasgow Health Board, Tom Divers
Help the Aged, Scotland, Mr James Rommele, Tara Anderson
Her Majesty's Inspectorate of Education ( HMIE), Graham Donaldson
NHSQIS Scotland, David Steel, Sir Graham Teasdale
Office of the Scottish Charity Regulator, Jane Ryder
Regulation & Inspection, Communities Scotland, Karen Watt
Scottish Environment Protection Agency, Dr Campbell Gemmell
Scottish Federation of Housing Associations, Rob Hughes
Scottish Council of Voluntary Organisations ( SCVO), Lucy McTernan
Scottish Consumer Council, Martyn Evans
Scottish Parliament, Paul Grice
Scottish Public Services Ombudsman, Professor Alice Brown
Social Work Inspection Agency, Alexis Jay
SOLACE, Gavin Whitefield, Keith Yates, Alex Linkston

Care and Social Housing Provider Seminars
Aberlour Childcare Trust
Albyn Housing
Bield HA ltd
Blue Triangle
Cairn Housing Association
Camphill Community - Loch Arthur
Canmore Housing Association
Childminding Association
Cowal Council
Crossroads Scotland
Dumfries & Galloway Housing Partnership
Fife Council
Fyne Homes
Hanover Scotland Housing Association
Headway House
Helensburgh addiction rehabilitation Team
Helensburgh Youth Project
HELP ltd
Highland Council
Home Group
Independent Living Support
Key Housing Association
Leonard Cheshire
Loch Arthur Community
Lochbank Trust
Lothlorien Community
NCH Scotland
Neighbourhood Networks
Options for Independence/Redcross
Places for People
Ross-shire Women's Aid
Shelter Housing Support
Strathcarron Project
The Action Group
Turning Point Scotland
Wigtownshire Women's Aid

Scottish Government
Children & Young People & Social Care, Colin Maclean
Development Department, Mike Nielson
Enterprise & Lifelong Learning, Mark Batho
Health Department, Division Head Patients & Quality, Andrew Macleod,
Justice Department, Bridget Campbell
Patient Safety & Quality Division, Health Department, Andrew Macleod
Primary & Community Care, Health Department, Paul Gray, Linda Gregson
Public Service Reform, Colin McKay
Public Service Performance and Improvement, David Milne
Supporting People Division, Development Department, Alasdair McIntosh,
Social Housing Division, Development Department, Andrew Scott, William Fleming and Stephen Sandham

Letters/evidence sent in
Argyll and Bute Council, James McLellan,
Association of Scotland's College, Sue Pindor
Cairn Housing Association, Brian Gegan
Clackmannanshire Council, Keir Bloomer
East Kilbride Be-friending Project, Loretta Wight
Educational Institute of Scotland, Simon Macaulay
Glasgow Housing Association, Michael Lennon
HM Inspectorate of Constabulary ( HMIC), Malcolm Dickson,
Lister Co-op, Alistair Cant
Office of the Scottish Charities Regulator, Jane Ryder
Plockton Primary School, Niall Mackinnon
Scottish Government Education Department, Robert Skey,
Scottish Information Commissioner, Kevin Dunion
Traffic Commissioner for Scotland, Joan Aitken
Universities Scotland
Woodend Hospital, Judith Hendry



Telephone: 0300 244 1141

Better Regulation Team
Scottish Government
5 Atlantic Quay
150 Broomielaw
G2 8LU

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