Connecting Scotland: phase 2 evaluation

Report based on research with people receiving digital devices and support in phase 2 of the Connecting Scotland programme. It discusses people's experiences of the programme and the impact that it has had on them.

Annex A: Analysis by National Performance Framework Outcome

NPF Outcome Impact of tackling digital exclusion on this outcome policy or strategy relevance
We respect, protect and fulfil human rights and live free from discrimination
  • Accessing information to understand rights
  • Seek advice and support via both specialist services and social networking routes
  • Rights based approaches in Children's Human Rights, Care Review, Patients' Rights
  • Embedded in Social Security Scotland
We are creative and our vibrant and diverse cultures are expressed and enjoyed widely
  • Create using digital tools
  • Express diversity
  • Consume culture
  • Be informed about opportunities to participate
  • Cultural strategy
We value, enjoy, protect and enhance our environment
  • Reduction in need to travel to work
  • Reduction in emissions
  • Emissions legislation and targets
We are healthy and active
  • NHS Near Me
  • Remote monitoring
  • Wellbeing apps
  • Self-management groups
  • Digital Health and Care Strategy
We have thriving and innovative businesses, with quality jobs and fair work for everyone
  • Job search online
  • Self-employment opportunities opened up
  • Building skills needed for work, contributing more to the business
  • More able to work from home if Covid-19 second wave/local lockdown occurs
  • Fair Start Scotland
  • Skills Development Scotland
We are well educated, skilled and able to contribute to society
  • Ability to take part in online learning activities (particularly in event of local school closures from Covid-19 outbreaks)
  • Digital exclusion exacerbates students existing experience of exclusion and inequality
  • Further and higher education courses moving online, many free MOOCs help build skills
  • Raising Attainment for All
We grow up loved, safe and respected so that we realise our full potential
  • Being part of social groups online has become an integral part of growing up, and being excluded by reasons of poverty heightens feelings of exclusion
  • The internet can foster social connections, supporting mental health and wellbeing
  • For a child at risk, in any way, it can provide a route to access support and to develop relationships which empower
  • Getting it Right for Every Child
  • Care Review
We live in communities that are inclusive, empowered, resilient and safe
  • Supports the development of local geographically defined communities
  • Online networks have become a more important way for communities to engage. This builds resilience, supports relationships and fights loneliness.
  • Where people can't access the internet, they are even less able to access support than they were in normal times
  • Community Empowerment Act
We tackle poverty by sharing opportunities, wealth and power more equally
  • 3 drivers of poverty – income from employment, costs of living, and income from social security – all helped by tackling digital exclusion
  • Job search online, building skills to get better job
  • Ability to apply online for benefits, less risk of sanctions
  • Ability to search and find better deals on goods and services to reduce bills
  • Child Poverty Act and action plans
We are open, connected and make a positive contribution internationally
  • Engaging with international partners requires digital infrastructure
  • People, businesses, institutions, Government, need tools and skills needed to take their places as global citizens
  • Scotland's International Framework
We have a globally competitive, entrepreneurial, inclusive and sustainable economy
  • If people are digitally excluded, they are also excluded from pursuing business ideas
  • Where people are excluded, digital businesses cannot reach them, limiting the field of customers
  • Increased digital participation equals greater economic participation, resulting in positive growth for all.
  • Businesses need employees who have good digital skills to continue to innovate.
  • Economic Strategy
  • Digital Strategy



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