Commodities reserved for supported businesses: framework guidance

Guidance for public bodies on how to access and use the framework agreement.

Who can access: all public sector
Contract status: live
Dates of contract: 10 December 2018 to 9 July 2023
Category: supported businesses


A multi-lot, multi-supplier framework for the provision of commodities reserved for supported businesses.

In scope

This framework agreement is intended to deliver a range of goods and services which can be provided by supported businesses. The scope of services includes:

Lot 1: furniture and associated products

For the supply and/or repair of furniture such as (but not limited to):

  • bedroom furniture
  • office furniture
  • educational/laboratory furniture
  • conference furniture
  • cafe/restaurant furniture
  • kitchen units
  • furnished and student accommodation
  • beds and mattresses

Lot 2: document management services

For the supply of document management services such as (but not limited to):

  • document scanning, including preparation, scanning, indexing, encryption, electronic storage and secure disposal of documents
  • secure document storage and retrieval, including the preparation, collection, indexing, storage, retrieval, delivery, secure disposal of documents
  • document management solutions
  • all of the above document handling where enhanced handling and security are required

Lot 3: personal protective equipment (PPE) and uniforms

For the supply of PPE and uniforms/workwear such as (but not limited to):

  • personal protection equipment
  • specialist workwear and uniforms

Lot 4: signage

For the supply of signage goods or services such as (but not limited to):

  • signs (fascia, illuminated, pavement, freestanding, road traffic, safety)
  • displays
  • flat cut and fabricated letters
  • street name plates
  • engraving
  • graphics (window, building)
  • vehicle livery
  • screen printing
  • nameplates

What is out of scope

Where scope is uncertain, please consult the framework manager (contact details below).

Who can use this

  • central government
  • health
  • local authorities
  • police and fire
  • universities and colleges
  • third sector (voluntary organisations and charities registered in Scotland)
  • other public bodies

Information regarding terms and conditions can be found on Knowledge Hub.

See the national public bodies directory for further information about agencies of the Scottish Ministers and offices in the Scottish administration which are not ministerial offices.

Note: It is the responsibility of any framework public body organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so. Entitlement guidance on this can be found in Annex A of our guidance on framework agreements. If there is any doubt, legal advice should be sought.

Contract award documents

Please see the following contract award notice for full details:

See attached framework documents for further information.


Benefits from this framwork agreement include:

  • less duplication of procurement activity within the Scottish public sector
  • comfort for framework public body that the supplier they are contracting with meets the Scottish Government's two part test for qualifying as a supported business
  • supports the integration of disadvantaged and disabled citizens into the workforce


Lot 1: furniture and associated products

City Building (Contracts) LLP/RSBi
350 Darnick Street
G21 4BA
Contact: Melanie McGrath
Phone: 0141 287 2167

Dovetail Enterprises (1993) Ltd
Dunsinane Avenue
Dunsinane Industrial Estate
Contact: Jill Rettie
Phone: 01382 814816

Highland BlindCraft
39 Ardconnel Street
Contact: Denise Clark
Phone: 01463 233662

Lot 2: document management

Capture All
9 Castings Court
Middlefield Industrial Estate
Contact: Shaun Benfold
Phone: 01324 670353

Haven Products Limited
325 Govan Road
G51 2SE
Contact: Jamie Lawson
Phone: 07971 507 211

Lot 3: personal protective equipment and uniforms

Haven Products Limited
325 Govan Road
G51 2SE
Contact: Jamie Lawson
Phone: 07971 507 211

Lot 4: signage

Scotland's Bravest Manufacturing Company

Erskine Hospital Estate
Contact: Michelle Ferguson
Phone: 01414 710830

Further information

Information regarding pricing and terms and conditions can now be found on Knowledge Hub.

If you are not registered to access this site and are eligible to use the framework please complete a registration form and send it to the Scottish Procurement contact detailed below.

Please note that framework terms and pricing should be treated as ‘commercially confidential’ and must not be shared with anyone outside your organisation without the prior approval of Scottish Procurement.

All other enquiries in relation to this framework agreement should be directed to the below contact.

Non-Framework Supported Businesses
It is more important than ever that we utilise the power of procurement to foster and share economic growth in communities right across Scotland. We are keen to encourage the use of all Supported Businesses in the public and private sector and not just those that are listed on our national Framework.

We have compiled a list of Scottish based Supported Businesses who are not part of the current Framework.
Please note that Scottish Procurement have carried out no due diligence on these Supported Businesses and that it is the responsibility of the buying organisation to do so before contracting with them. The list is provided for reference only.

List of known SB's in Scotland - October 2022


Scott McCrindle
Collaborative Delivery Manager
Scottish Procurement
The Scottish Government
5 Atlantic Quay
150 Broomielaw
G2 8LU

Phone: 07967 320715

Dawn Warnock
Senior Portfolio Specialist
Scottish Procurement
The Scottish Government
5 Atlantic Quay
150 Broomielaw
G2 8LU

Phone: 07825 073318

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