Carer's Allowance Supplement: Service Level Agreement between The Secretary of State For Work and Pensions and Scottish Ministers

Service Level Agreement between The Secretary of State for Work and Pensions and Scottish Ministers in respect of Carer’s Allowance Supplement


8. Roles and Responsibilities

8.1 Social Security Scotland will, as set out in this Agreement:

8.1.1 Be responsible for payment to DWP for the Services in accordance with para 12 (Financial Arrangements);

8.1.2 Inform DWP as soon as reasonably practicable if they become aware of any deficiency in the quality of Services delivered under this Agreement and seek to agree steps to resolve such issues;

8.1.3 Work in partnership with DWP in respect of any potential changes to the delivery of CAS as these may impact on the Services;

8.1.4 Be responsible for the effective identification and management of risks arising from the delivery of the Services.

8.2 For the avoidance of doubt, each party acknowledge that the Scottish Ministers will retain responsibility for the delivery of CAS.

8.3 DWP will, as set out in this Agreement:

8.3.1 Deliver the Services in accordance with the terms of this Agreement;

8.3.2 Work in partnership with Scottish Ministers in respect of any potential changes to CAS that may impact on or require changes to the Services;

8.3.3 Be responsible for the effective identification and management of risks arising from the delivery of the Services.

Contact

Email: Formalagreements@socialsecurity.gov.scot

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