Procurement: banking services framework

Guidance for public sector organisations on how to access and use the framework agreement.

Who can access: all Scottish public sector organisations including the third sector.
Contract status: live
Dates of contract: 1 August 2022 to 31 July 2026
Category: professional services - national


The framework is a single supplier framework with Royal Bank of Scotland being the appointed supplier. Royal Bank of Scotland has committed to pay the real Living Wage to staff directly involved in delivering services under the framework agreement.

This framework agreement is for the provision of banking services for public sector organisations including the third sector.

What is in scope

The framework supplier will provide comprehensive local banking services including but not limited to:

  • bank accounts
  • project bank accounts
  • direct debits
  • faster payments
  • BACS
  • bulk cash processing
  • cheques and digital imaging
  • foreign currency
  • debit cards
  • electronic and internet banking

What is out of scope

The framework does not cover:

  • merchant acquiring services
  • credit cards/e-procurement cards

Who can use this

This framework is open to all Scottish public sector organisations, including the third sector. 

Public bodies wishing to utilise the framework will be required to complete the framework Schedule 5 (call-off contract) which must be signed by the public body and Royal Bank of Scotland prior to organisations accessing the framework. 

See the contract notice for full details of the services available under the framework and the organisations that can access it.

Note: it is the responsibility of any buying organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so.

Entitlement can be established from the terms of the Find a Tender advert and guidance on this can be found in annex A of our guidance on framework agreements.


Benefits of this framework include:

  • competitive market rates
  • pre-agreed terms and conditions
  • dedicated framework management
  • sharing of knowledge and best practice
  • efficiencies in process and reduced duplication of procurement effort
  • improved quality and coverage of service delivery


The Royal Bank of Scotland
36 St Andrews Square

Further information

We have published the buyer's guide for this framework:

Accessible PDF buyer guides for these pages will follow.

See all: frameworks and contracts.

Information about pricing and terms and conditions for frameworks and contracts can be found on the Knowledge Hub.

If you are not registered to access this and are eligible to use the framework please complete the registration form and send it to one of the Scottish Procurement contacts listed below.


Paul Brydon

Senior Portfolio Specialist


Liz Burns
Portfolio Specialist

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