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Publication - Consultation analysis

Adult secondary mental health services: consultation analysis

Published
29 September 2023
From
Minister for Social Care, Mental Wellbeing and Sport, +1 more … Director of Mental Health
Directorate
Mental Health Directorate
Part of
Health and social care
ISBN
9781835212165

The new core mental health standards have been informed by the adult secondary mental health services public consultation analysis. The consultation results have been independently analysed to produce a full report and executive summary.

View supporting documents Supporting documents

Appendix C: closed question tables

All of the standards

Table C1: Question 1: How far do you agree that the standards will improve the experiences of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 22% 42% 22% 12% 2%
Organisation 15% 64% 15% 5% 0%
Total 19% 52% 19% 9% 1%
Organisation breakdown
Health Boards, HSCPs and Services 14% 86% 0% 0% 0%
Health Improvement 13% 88% 0% 0% 0%
Mental Health 27% 36% 36% 0% 0%
Organisations who support specific target groups 13% 75% 13% 0% 0%
Other 0% 40% 20% 40% 0%

Base = 89 (50 individuals and 39 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C2: Question 2: How far do you agree that the standards will improve the outcomes of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 10% 44% 30% 10% 6%
Organisation 15% 50% 25% 10% 0%
Total 12% 47% 28% 10% 3%
Organisation breakdown
Health Boards, HSCPs and Services 29% 71% 0% 0% 0%
Health Improvement 0% 63% 25% 13% 0%
Mental Health 27% 18% 55% 9% 0%
Organisations who support specific target groups 13% 63% 25% 0% 0%
Other 0% 60% 0% 40% 0%

Base = 90 (50 individuals and 40 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C3: Question 3: How far do you agree that the standards clearly set out to individuals, their families and carers what they can expect from a secondary mental health service?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 30% 46% 10% 10% 4%
Organisation 15% 60% 10% 13% 3%
Total 23% 52% 10% 11% 3%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 13% 50% 13% 25% 0%
Mental Health 25% 58% 0% 8% 8%
Organisations who support specific target group(s) 25% 75% 0% 0% 0%
Other 0% 20% 40% 40% 0%

Base = 90 (50 individuals and 40 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C4: Question 4: We know that currently not everyone has the same experiences or outcomes when they engage with mental health services. We want these standards to help make sure that services meet everyone’s needs whoever you are and whatever your background. How far do you agree that the standards will help do this?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 10% 36% 32% 16% 6%
Organisation 5% 58% 25% 10% 3%
Total 8% 46% 29% 13% 4%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 0% 63% 25% 13% 0%
Mental Health 8% 42% 33% 8% 8%
Organisations who support specific target group(s) 13% 50% 38% 0% 0%
Other 0% 60% 0% 40% 0%

Base = 90 (50 individuals and 40 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C5: Question 6: Are there any other areas of mental health services in which you think these standards could apply outside of adult secondary services?
Respondents Yes No
Individual 78% 22%
Organisation 87% 13%
Total 82% 18%
Organisation breakdown
Health Boards, HSCPs and Services 100% 0%
Health Improvement 100% 0%
Mental Health 73% 27%
Organisations who support specific target group(s) 100% 0%
Other 75% 25%

Base = 76 (45 individuals and 31 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Access

Table C6: Question 8: How far do you agree that the standards within this theme will improve the experiences of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 23% 38% 27% 8% 4%
Organisation 19% 65% 8% 8% 0%
Total 21% 49% 19% 8% 2%
Organisation breakdown
Health Boards, HSCPs and Services 29% 57% 14% 0% 0%
Health Improvement 33% 67% 0% 0% 0%
Mental Health 8% 75% 8% 8% 0%
Organisations who support specific target group(s) 13% 88% 0% 0% 0%
Other 25% 0% 25% 50% 0%

Base = 85 (48 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C7: Question 9: How far do you agree that the standards within this theme will improve the outcomes of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 19% 33% 35% 6% 6%
Organisation 11% 54% 27% 8% 0%
Total 15% 42% 32% 7% 4%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 0% 83% 17% 0% 0%
Mental Health 17% 42% 33% 8% 0%
Organisations who support specific target group(s) 13% 50% 38% 0% 0%
Other 25% 0% 25% 50% 0%

Base = 85 (48 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C8: Question 10: How far do you agree that the standards within this theme clearly set out to individuals, their families and carers what they can expect from a secondary mental health service?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 23% 43% 21% 2% 11%
Organisation 22% 49% 14% 14% 3%
Total 23% 45% 18% 7% 7%
Organisation breakdown
Health Boards, HSCPs and Services 14% 57% 14% 14% 0%
Health Improvement 17% 67% 0% 17% 0%
Mental Health 33% 42% 0% 17% 8%
Organisations who support specific target group(s) 13% 63% 25% 0% 0%
Other 25% 0% 50% 25% 0%

Base = 84 (47 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C9: Question 12: We know that currently not everyone has the same experiences or outcomes when they engage with mental health services. We want these standards to help make sure that services meet everyone's needs whoever you are and whatever your background. How far do you agree that the access standards will help do this?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 15% 37% 33% 11% 4%
Organisation 11% 56% 28% 3% 3%
Total 13% 45% 30% 7% 4%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 0% 67% 33% 0% 0%
Mental Health 17% 33% 33% 8% 8%
Organisations who support specific target group(s) 13% 75% 13% 0% 0%
Other 33% 0% 67% 0% 0%

Base = 82 (46 individuals and 36 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Assessment, care planning, treatment and support

Table C10: Question 15: How far do you agree that the standards within this theme will improve the experiences of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 27% 32% 27% 11% 2%
Organisation 19% 59% 11% 11% 0%
Total 23% 44% 20% 11% 1%
Organisation breakdown
Health Boards, HSCPs and Services 29% 57% 0% 14% 0%
Health Improvement 20% 80% 0% 0% 0%
Mental Health 23% 46% 23% 8% 0%
Organisations who support specific target group(s) 14% 86% 0% 0% 0%
Other 0% 40% 20% 40% 0%

Base = 81 (44 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C11: Question 16: How far do you agree that the standards within this theme will improve the outcomes of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 20% 36% 30% 11% 2%
Organisation 16% 51% 22% 11% 0%
Total 19% 43% 26% 11% 1%
Organisation breakdown
Health Boards, HSCPs and Services 29% 43% 14% 14% 0%
Health Improvement 0% 100% 0% 0% 0%
Mental Health 23% 31% 38% 8% 0%
Organisations who support specific target group(s) 14% 71% 14% 0% 0%
Other 0% 40% 20% 40% 0%

Base = 81 (44 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C12: Question 17: How far do you agree that the standards within this theme clearly set out to individuals, their families and carers what they can expect from a secondary mental health service?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 25% 41% 20% 7% 7%
Organisation 14% 59% 16% 8% 3%
Total 20% 49% 19% 7% 5%
Organisation breakdown
Health Boards, HSCPs and Services 0% 71% 14% 14% 0%
Health Improvement 20% 60% 0% 20% 0%
Mental Health 23% 54% 15% 0% 8%
Organisations who support specific target group(s) 14% 71% 14% 0% 0%
Other 0% 40% 40% 20% 0%

Base = 81 (44 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C13: Question 19: We know that currently not everyone has the same experiences or outcomes when they engage with mental health services. We want these standards to help make sure that services meet your needs whoever you are and whatever your background. How far do you agree that the assessment, care planning, treatment and support standards will help do this?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 19% 44% 16% 12% 9%
Organisation 11% 54% 23% 9% 3%
Total 15% 49% 19% 10% 6%
Organisation breakdown
Health Boards, HSCPs and Services 0% 71% 14% 14% 0%
Health Improvement 0% 60% 40% 0% 0%
Mental Health 25% 42% 17% 8% 8%
Organisations who support specific target group(s) 14% 43% 29% 14% 0%
Other 0% 75% 25% 0% 0%

Base = 78 (43 individuals and 35 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Moving between and out of services

Table C14: Question 22: How far do you agree that the standards within this theme will improve the experiences of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 27% 41% 22% 5% 5%
Organisation 25% 47% 22% 6% 0%
Total 26% 44% 22% 5% 3%
Organisation breakdown
Health Boards, HSCPs and Services 14% 43% 43% 0% 0%
Health Improvement 20% 80% 0% 0% 0%
Mental Health 31% 46% 15% 8% 0%
Organisations who support specific target group(s) 43% 29% 29% 0% 0%
Other 0% 50% 25% 25% 0%

Base = 77 (41 individuals and 36 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C15: Question 23: How far do you agree that the standards within this theme will improve the outcomes of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 24% 34% 29% 7% 5%
Organisation 17% 47% 22% 14% 0%
Total 21% 40% 26% 10% 3%
Organisation breakdown
Health Boards, HSCPs and Services 14% 43% 14% 29% 0%
Health Improvement 0% 80% 0% 20% 0%
Mental Health 23% 31% 38% 8% 0%
Organisations who support specific target group(s) 29% 57% 14% 0% 0%
Other 0% 50% 25% 25% 0%

Base = 77 (41 individuals and 36 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C16: Question 24: How far do you agree that the standards within this theme clearly set out to individuals, their families and carers what they can expect from a secondary mental health service?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 32% 44% 12% 5% 7%
Organisation 17% 50% 25% 6% 3%
Total 25% 47% 18% 5% 5%
Organisation breakdown
Health Boards, HSCPs and Services 0% 57% 14% 29% 0%
Health Improvement 20% 60% 20% 0% 0%
Mental Health 23% 54% 15% 0% 8%
Organisations who support specific target group(s) 29% 43% 29% 0% 0%
Other 0% 25% 75% 0% 0%

Base = 77 (41 individuals and 36 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C17: Question 26: We know that currently not everyone has the same experiences or outcomes when they engage with mental health services. We want these standards to help make sure that services meet everyone’s needs whoever you are and whatever your background. How far do you agree that the moving between and out of services standards will help do this?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 21% 33% 28% 10% 8%
Organisation 12% 45% 33% 6% 3%
Total 17% 39% 31% 8% 6%
Organisation breakdown
Health Boards, HSCPs and Services 0% 43% 29% 29% 0%
Health Improvement 0% 60% 40% 0% 0%
Mental Health 17% 42% 33% 0% 8%
Organisations who support specific target group(s) 40% 40% 20% 0% 0%
Other 0% 50% 50% 0% 0%

Base = 72 (39 individuals and 33 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C18: Question 28: We know that substance use and mental health difficulties can be co-occurring. We want to ensure that people with both a mental wellbeing concern and substance use receive access to treatment that is tailored to their needs. How far do you agree that we should include a specific standard on support for those with substance use issues within these standards?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 49% 33% 5% 8% 5%
Organisation 47% 34% 9% 3% 6%
Total 48% 34% 7% 6% 6%
Organisation breakdown
Health Boards, HSCPs and Services 43% 43% 0% 14% 0%
Health Improvement 50% 50% 0% 0% 0%
Mental Health 33% 25% 25% 0% 17%
Organisations who support specific target group(s) 80% 20% 0% 0% 0%
Other 50% 50% 0% 0% 0%

Base = 71 (39 individuals and 32 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Workforce

Table C19: Question 31: How far do you agree that the standards within this theme will improve the experiences of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 27% 36% 23% 9% 5%
Organisation 13% 53% 24% 8% 3%
Total 21% 44% 23% 9% 4%
Organisation breakdown
Health Boards, HSCPs and Services 0% 71% 0% 14% 14%
Health Improvement 17% 67% 17% 0% 0%
Mental Health 15% 54% 31% 0% 0%
Organisations who support specific target group(s) 13% 50% 38% 0% 0%
Other 25% 0% 25% 50% 0%

Base = 82 (44 individuals and 38 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C20: Question 32: How far do you agree that the standards with1in this theme will improve the outcomes of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 23% 37% 26% 9% 5%
Organisation 13% 47% 24% 13% 3%
Total 19% 42% 25% 11% 4%
Organisation breakdown
Health Boards, HSCPs and Services 0% 71% 0% 14% 14%
Health Improvement 17% 50% 17% 17% 0%
Mental Health 15% 54% 31% 0% 0%
Organisations who support specific target group(s) 13% 38% 38% 13% 0%
Other 25% 0% 25% 50% 0%

Base = 81 (43 individuals and 38 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C21: Question 33: How far do you agree that the standards within this theme clearly set out to individuals, their families and carers what they can expect from a secondary mental health service?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 30% 33% 23% 7% 7%
Organisation 16% 39% 29% 11% 5%
Total 23% 36% 26% 9% 6%
Organisation breakdown
Health Boards, HSCPs and Services 0% 57% 0% 29% 14%
Health Improvement 17% 50% 33% 0% 0%
Mental Health 23% 38% 31% 0% 8%
Organisations who support specific target group(s) 13% 38% 50% 0% 0%
Other 25% 0% 25% 50% 0%

Base = 81 (43 individuals and 38 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C22: Question 35: We know that currently not everyone has the same experiences or outcomes when they engage with mental health services. We want these standards to help make sure that services meet everyone’s needs whoever you are and whatever your background. How far do you agree that the workforce standards will help do this?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 16% 44% 16% 16% 7%
Organisation 6% 44% 36% 8% 6%
Total 11% 44% 25% 13% 6%
Organisation breakdown
Health Boards, HSCPs and Services 0% 43% 43% 0% 14%
Health Improvement 0% 67% 33% 0% 0%
Mental Health 8% 50% 33% 0% 8%
Organisations who support specific target group(s) 13% 38% 38% 13% 0%
Other 0% 0% 33% 67% 0%

Base = 79 (43 individuals and 36 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Governance and accountability

Table C23: Question 38: How far do you agree that the standards within this theme will improve the experiences of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 18% 43% 23% 11% 5%
Organisation 13% 58% 26% 3% 0%
Total 16% 50% 24% 7% 2%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 17% 83% 0% 0% 0%
Mental Health 23% 38% 38% 0% 0%
Organisations who support specific target group(s) 14% 57% 29% 0% 0%
Other 0% 40% 40% 20% 0%

Base = 82 (44 individuals and 38 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C24: Question 39: How far do you agree that the standards within this theme will improve the outcomes of people using secondary mental health services?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 18% 43% 23% 11% 5%
Organisation 13% 58% 26% 3% 0%
Total 16% 50% 24% 7% 2%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 0% 100% 0% 0% 0%
Mental Health 8% 54% 38% 0% 0%
Organisations who support specific target group(s) 14% 57% 29% 0% 0%
Other 0% 20% 60% 20% 0%

Base = 82 (44 individuals and 38 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C25: Question 40: How far do you agree that the standards within this theme clearly set out to individuals, their families and carers what they can expect from a secondary mental health service?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 27% 39% 20% 5% 9%
Organisation 13% 58% 24% 3% 3%
Total 21% 48% 22% 4% 6%
Organisation breakdown
Health Boards, HSCPs and Services 0% 86% 14% 0% 0%
Health Improvement 17% 67% 0% 17% 0%
Mental Health 23% 46% 23% 0% 8%
Organisations who support specific target group(s) 14% 71% 14% 0% 0%
Other 0% 20% 80% 0% 0%

Base = 82 (44 individuals and 38 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C26: Question 42: We know that currently not everyone has the same experiences or outcomes when they engage with mental health services. We want these standards to help make sure that services meet everyone’s needs whoever you are and whatever your background. How far do you agree that the governance and accountability standards will help do this?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 14% 37% 28% 14% 7%
Organisation 5% 51% 38% 3% 3%
Total 10% 44% 33% 9% 5%
Organisation breakdown
Health Boards, HSCPs and Services 0% 71% 14% 14% 0%
Health Improvement 0% 80% 20% 0% 0%
Mental Health 8% 38% 46% 0% 8%
Organisations who support specific target group(s) 14% 43% 43% 0% 0%
Other 0% 40% 60% 0% 0%

Base = 80 (43 individuals and 37 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Implementation and measurement

Table C27: Question 46: How far do you agree that the standards should be measured using a validated self-assessment tool?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 14% 32% 36% 16% 2%
Organisation 8% 47% 39% 6% 0%
Total 11% 39% 38% 11% 1%
Organisation breakdown
Health Boards, HSCPs and Services 29% 71% 0% 0% 0%
Health Improvement 0% 67% 33% 0% 0%
Mental Health 0% 42% 50% 8% 0%
Organisations who support specific target group(s) 0% 17% 67% 17% 0%
Other 20% 40% 40% 0% 0%

Base = 80 (44 individuals and 36 organisations)

Excludes blank and not answered responses. Tables may not total 100% due to rounding

Table C28: Question 47: How far do you agree that the standards should be measured using a range of national indicators?
Respondents Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Individual 30% 43% 18% 7% 2%
Organisation 36% 42% 18% 3% 0%
Total 32% 43% 18% 5% 1%
Organisation Breakdown
Health Boards, HSCPs and Services 29% 71% 0% 0% 0%
Health Improvement 50% 17% 33% 0% 0%
Mental Health 27% 64% 0% 9% 0%
Organisations who support specific target group(s) 50% 25% 25% 0% 0%
Other 40% 0% 60% 0% 0%

Base = 77 (44 individuals and 33 organisations). Excludes blank and not answered responses. Tables may not total 100% due to rounding

Contact

Email: mhqualitystandards@gov.scot

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