Social security agency for Scotland

Scotland's social security agency's administrative office is headquartered in Dundee, with an additional site in Glasgow. Together these offices will create at least 1,500 jobs split evenly between the two cities.

We are designing a social security system that will have a strong local presence, ensuring that it will be able to support those who need it, when they need it.

The agency will provide face-to-face support and advice, supported by centralised administrative functions.

The Social Security Scotland framework document sets out the relationship between Social Security Scotland and the Scottish Government, and the accountability structures within which the agency operates.

Find more information on the Social Security Scotland website.

Agency brand

Policy position papers

Steps to make social security more local

We want to ensure people can access the agency's services as close to home as possible. To do so we are working with a number of organisations to identify opportunities for locating agency staff with existing services to complement the support that's already out there.

As part of this work, we made a joint delivery agreement with local authority body COSLA to provide a framework for when the new social security agency is located in council buildings.

Read the news story: Steps taken to make social security more local