Publication - Factsheet

Water industry: legislation

A list of all legislation relating to the water industry in Scotland, including Acts of Parliament, regulations and ministerial orders.
Published:
1 Nov 2016
Water industry: legislation

The powers and duties associated with the water industry in Scotland are primarily contained within five Scottish Acts of Parliament.

Scottish Acts of Parliament

Ministers currently exercise the powers set out in these five main acts through the following set of regulations and Ministerial orders.

Regulations

Ministerial orders

Customer representation is exercised by Citizens Advice Scotland under the Consumers, Estate Agents and Redress Act 2007.

All customer complaints that Scottish Water has been unable to resolve are handled by the Scottish Public Services Ombudsman under the Scottish Public Services Ombudsman Act 2002.