Supported factories and businesses: procurement framework

Framework agreement for supported factories and businesses providing products and services to the Scottish public sector.




A multi-lot, multi-supplier framework for the provision of commodities reserved for supported businesses.

Potential scope?

The Commodities Reserved for Supported Businesses Framework Agreement is intended to deliver a range of goods and services which can be provided by supported businesses. The scope of services will include:

Lot 1: Furniture and associated products

For the supply and/or repair of furniture such as (but not limited to):

  • bedroom furniture
  • office furniture
  • educational / laboratory furniture
  • conference furniture
  • cafe / restaurant furniture
  • kitchen units
  • furnished and student accommodation
  • beds and mattresses

Lot 2: Document management Services

For the supply of document management services such as (but not limited to):

  • document scanning, including preparation, scanning, indexing, encryption, electronic storage and secure disposal of documents
  • secure document storage and retrieval, including the preparation, collection, indexing, storage, retrieval, delivery, secure disposal of documents
  • document management solutions
  • all of the above Document Handling where enhanced handling and security are required

Lot 3: Personal protective equipment (PPE) and uniforms

For the supply of PPE and uniforms/workwear such as (but not limited to):

•     Personal protection equipment

•     Specialist workwear and uniforms

Lot 4: Signage

For the supply of signage goods or services such as (but not limited to):

  • signs (fascia, illuminated, pavement, freestanding, road traffic, safety
  • displays
  • flat cut and fabricated letters
  • street name plates
  • engraving
  • graphics (window, building)
  • vehicle livery
  • screen printing
  • nameplates

What is out of scope?

Where scope is uncertain, please consult framework manager

Who is this available to?

  • Central Government
  • Health
  • Local authorities
  • Police and fire
  • Universities and colleges
  • Third Sector (voluntary organisations and charities registered in Scotland)
  • Other public bodies

Information regarding terms and conditions can now be found on Knowledge Hub.

Further information about agencies of the Scottish Ministers and offices in the Scottish administration which are not ministerial offices is available at:

Note: It is the responsibility of any framework public body organisation wishing to use the framework agreement to satisfy itself that it is eligible to do so. Entitlement guidance on this can be found in Annex A of Scottish Government Guidance on Framework Agreements. If there is any doubt, legal advice should be sought.


  • reduces duplication of procurement activity within the Scottish public sector
  • comfort for framework public body that the supplier they are contracting with meets the Scottish Governments two part test for qualifying as a Supported Business
  • supports the integration of disadvantaged and disabled citizens into the workforce

Current Status

Start Date

10 December 2018

End date

9 December 2020

The framework is for an initial two year period, with the option of two separate one year extension periods, to be taken up at the authority’s discretion, following a detailed stakeholder consultation process.

Further details


Lot 1: Furniture and associated products

City Building (Contracts) LLP/RSBi
350 Darnick Street
G21 4BA
Contact: Melanie McGrath
Phone: 0141 287 2167

Dovetail Enterprises (1993) Ltd
Dunsinane Avenue
Dunsinane Industrial Estate
Contact: Jill Rettie
Phone: 01382 814816

Highland BlindCraft
39 Ardconnel Street
Contact: Denise Clark
Phone: 01463 233662

Lot 2: Document management

Capture All
9 Castings Court
Middlefield Ind Est
Contact: Shaun Benfold
Phone: 01324 670353

Haven Products Limited
325 Govan Road
G51 2SE
Contact: Jamie Lawson
Phone: 07971 507 211

Lot 3: Personal protective equipment and uniforms

Haven Products Limited
325 Govan Road
G51 2SE
Contact: Jamie Lawson
Phone: 07971 507 211

Lot 4: Signage

Direct Signs UK Limited
6 Venture Court

Dodwells Bridge Ind Est
LE10 3BT
Contact: Neil Walker
Phone: 01455 230122

Scotland's Bravest Manufacturing Company
Erskine Hospital Estate
Contact: Michelle Ferguson
Phone: 01414 710830

Haven Products Limited
325 Govan Road
G51 2SE
Contact: Jamie Lawson
Phone: 07971 507 211


Scott McCrindle
Senior Portfolio Specialist
Scottish Procurement
The Scottish Government
5 Atlantic Quay
150 Broomielaw
G2 8LU
Phone: 0141 242 5759

Further Information

Information regarding pricing and terms and conditions can now be found on Knowledge Hub.

If you are not registered to access this site and are eligible to use the framework please complete the attached template and send to the Scottish procurement contact named above.

Please note that framework terms and pricing should be treated as ‘commercially confidential’ and must not be shared with anyone outside your organisation without the prior approval of Scottish Procurement.

All other enquiries in relation to this framework agreement should be directed to the Scottish Procurement contact named above.




Telephone: 0131 244 8156

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