Social Security Scotland: insights research findings to March 2020

Social Security Scotland insights research findings for the period September 2018 to March 2020.

9. Annex B – Application experience survey content

About your experience with Social Security Scotland

10. Overall, how would you rate the service provided by Social Security Scotland e.g. in making your application?

1 – Very poor
2 – Poor
3 – Neither poor nor good
4 – Good
5 – Very good

11. Is there any further feedback you would like to provide?



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