Publication - Statistics

Social Security Scotland feedback: statistics to 30 September 2020

Report covering feedback received by Social Security Scotland since it was introduced on 4 September 2018 until 30 September 2020.

Published:
8 Dec 2020
Social Security Scotland feedback: statistics to 30 September 2020

This report covers feedback (complaints, compliments, and suggestions) received by Social Security Scotland since it was introduced on 4 September 2018 until 30 September 2020. It includes statistics for specific benefits (Carer’s Allowance Supplement, Best Start Grant, Best Start Foods, Funeral Support Payment, Young Carer Grant and Job Start Payment), as well as feedback that was not benefit specific.