Publication - Consultation paper

Social security advocacy service standards: consultation

Published: 11 Jul 2019

The purpose of this consultation is to gather views on the draft social security advocacy service standards.

Social security advocacy service standards: consultation
Section 3: About the Consultation

Section 3: About the Consultation

What are we consulting about?

This consultation asks questions about the draft service standards and whether these would ensure a high-quality, inclusive and consistently delivered service across Scotland. We are also asking for views about the impacts on different groups and business.

Who might be affected by this policy?

The provision of free and independent advocacy support is intended to help a disabled person, who, because of their disability, needs an advocacy worker's help to claim their Scottish social security assistance entitlements.

Who do we want to hear from?

We are keen to gather the views of existing advocacy service users and advocacy providers. Advocacy providers may be entirely independent organisations or services which provide other support, such as advice and information, as well as advocacy.

We want this consultation to be as accessible as possible for people who might need advocacy support. You will be able to provide online written feedback in the form of a questionnaire.

What comments are requested and by when?

Please respond to this consultation using the Scottish Government's consultation hub, Citizen Space ( All responses should be submitted to us by Monday 7 October 2019.

If you are unable to respond using our consultation hub please complete the Respondent Information Form (Annex B) and send to:

Advocacy Service Standards Consultation
Social Security Policy
Area 2C South
Victoria Quay