Child Winter Heating Assistance: service level agreement between The Secretary of State for Work and Pensions and Scottish Ministers

Service Level Agreement between The Secretary of State for Work and Pensions and Scottish Ministers in respect of Child Winter Heating Assistance.


9. Fraud

9.1 Fraud processes are being developed in a test and learn environment and are under continuous review by DWP and Social Security Scotland. Each party should refer to their operational guidance for current processes.

9.2 The agreed method to transfer data will be as detailed in the '[Redacted] Data Sharing Agreement' as referenced in Section 4 (Derivation) of this Agreement. There will be no transfer of referrals that cannot be conducted by secure e-mail.

9.3 As soon as each party identifies a fraud interest affecting the other party, all necessary information shall be sent over as soon as reasonably practicable.

9.4 Referrals in the form of Word documents will be transferred by secure e-mail:

DWP Single Inbox: [Redacted]

Social Security Scotland Inbox: [Redacted]

Contact

Email: formalagreements@socialsecurity.gov.scot

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