Scottish Radiotherapy Patient Experience Survey 2014: National Results: Volume 1
National results from the first Scottish Radiotherapy Patient Experience Survey 2014.
12 APPENDIX A: COMPARISON OF RESULTS WITH THE ENGLISH RADIOTHERAPY SURVEY 2012
The following tables provide comparable figures from the Scottish and English radiotherapy patient experience surveys.
Table A: Description of survey respondents
| Question: What year were you born? |
||
|---|---|---|
| Scotland |
England |
|
| 16 - 34 |
1% |
1% |
| 35 - 64 |
37% |
38% |
| Over 65 |
62% |
61% |
| Question: Are you male or female? |
||
| Scotland |
England |
|
| Male |
43% |
44% |
| Female |
57% |
56% |
| Question: Were you given the opportunity to ask questions before giving consent? |
||
|---|---|---|
| Scotland |
England |
|
| Yes |
98% |
99% |
| No |
2% |
1% |
| Question: If you did ask questions, were you satisfied with the answers that you received? |
||
| Scotland |
England |
|
| Yes, completely |
85% |
82% |
| Yes, to some extent |
15% |
18% |
| No |
0% |
0% |
| Question: Did you have confidence in the doctor or other health professional who took your consent for your radiotherapy? |
||
| Scotland |
England |
|
| Yes, completely |
93% |
91% |
| Yes, to some extent |
7% |
8% |
| No |
1% |
0% |
| Question: Were you treated with dignity and respect by the doctor or other health professional who took your consent for your radiotherapy? |
||
| Scotland |
England |
|
| Yes, definitely |
96% |
96% |
| Yes, to some extent |
3% |
3% |
| No |
0% |
0% |
Table C: Information Before Radiotherapy Treatment
| Question: Were you given or sent any written information about radiotherapy by a member of staff (e.g. doctor, radiographer or nurse specialist) before your radiotherapy? |
||
|---|---|---|
| Scotland |
England |
|
| Yes |
86% |
94% |
| No |
14% |
6% |
| Question: Was the information/arrangements for your first appointment at the radiotherapy department easy to understand? |
||
| Scotland |
England |
|
| Yes, completely |
90% |
89% |
| Yes, to some extent |
9% |
10% |
| No |
1% |
1% |
| Question: Were you told about the local cancer information and support service at the hospital (sometimes called cancer information centre)? |
||
| Scotland |
England |
|
| Yes |
73% |
78% |
| No |
27% |
22% |
| Question: Overall was the amount of information given to you before you started your radiotherapy: |
||
| Scotland |
England |
|
| Excellent, helped with my treatment |
55% |
53% |
| Satisfactory, met my needs |
43% |
44% |
| Poor, didn't help much |
2% |
2% |
| Very poor, didn't help at all |
0% |
0% |
| Question: Were you invited to the Radiotherapy department before you started treatment to be given information and an explanation about radiotherapy (pre-treatment or planning)? |
||
| Scotland |
England |
|
| Yes |
77% |
84% |
| No |
23% |
16% |
| Question: If invited to the Radiotherapy department did you find it helpful? |
||
| Scotland |
England |
|
| Yes |
98% |
98% |
| No |
2% |
2% |
| Question: Did you look for information about radiotherapy on the cancer centre or hospital website where you had your radiotherapy? |
||
|---|---|---|
| Scotland |
England |
|
| Yes |
16% |
21% |
| No |
84% |
79% |
| Question: If you did look at the cancer centre or hospital website did you find the information you found there helpful? |
||
| Scotland |
England |
|
| Yes, very helpful |
69% |
56% |
| Yes, fairly helpful |
30% |
41% |
| No, not at all helpful |
1% |
1% |
| I did not find any information about radiotherapy on the website |
0% |
1% |
| Question: If you did not look at the cancer centre or hospital website, was this because: |
||
| Scotland |
England |
|
| Didn't need to |
32% |
40% |
| Didn't want to |
18% |
22% |
| Didn't know there was any information on the website |
19% |
29% |
| No internet access* |
26% |
- |
| Some other reason |
5% |
10% |
* The English survey did not have this option in their questionnaire.
Table E: About Your Radiotherapy
| Question: Did you have the majority of your radiotherapy as an inpatient or as an outpatient? |
||
|---|---|---|
| Scotland |
England |
|
| I had the majority of my radiotherapy as an inpatient |
11% |
3% |
| I had the majority of my radiotherapy as an outpatient |
89% |
97% |
| Question: Were you told how many radiotherapy treatments (sometimes called visits or fractions) you would probably need? |
||
| Scotland |
England |
|
| Yes, very clearly |
97% |
96% |
| Yes, to some extent |
3% |
3% |
| No |
0% |
1% |
| Question: Were you told how long in total your course of radiotherapy treatment would last? |
||
| Scotland |
England |
|
| Yes, very clearly |
96% |
94% |
| Yes, to some extent |
4% |
4% |
| No |
1% |
1% |
| Question: Was your plan of treatment explained clearly to you by a member of staff? |
||
| Scotland |
England |
|
| Yes, very clearly |
90% |
90% |
| Yes, to some extent |
9% |
9% |
| No |
2% |
1% |
| Question: Were you given information to help you manage the side effects of your treatment? |
||
| Scotland |
England |
|
| Yes, very clearly |
73% |
72% |
| Yes, to some extent |
23% |
23% |
| No |
4% |
5% |
| Question: Was the information given to you by your radiographer at the treatment visit the same as you were told by the doctor/radiographer at your clinic visit? |
||
| Scotland |
England |
|
| Yes, exactly the same |
87% |
91% |
| It was a little different |
12% |
9% |
| No, it was completely different |
1% |
1% |
Table F: Daily Treatment Visits
| Question: How did you usually get to the hospital where you had your radiotherapy? |
||
|---|---|---|
| Scotland |
England |
|
| By car |
74% |
72% |
| By public transport (bus, train, taxi) |
12% |
13% |
| By ambulance / hospital transport |
12% |
13% |
| I walked / cycled |
2% |
1% |
| Question: If you travelled by car, was it easy to park? |
||
| Scotland |
England |
|
| Yes |
56% |
68% |
| No |
44% |
32% |
| Question: How soon after your appointment time did your radiotherapy usually start? |
||
| Scotland |
England |
|
| On time or within 20 minutes of my appointment |
85% |
77% |
| Between 20 minutes and 1 hour of my appointment time |
14% |
21% |
| More than 1 hour after my appointment time |
1% |
2% |
| Question: Were you informed of any delays? |
||
| Scotland |
England |
|
| Yes, always |
69% |
73% |
| Yes, sometimes |
21% |
23% |
| Never or rarely |
10% |
4% |
| Question: What was the environment of the radiotherapy department like in respect of the waiting room? |
||
| Scotland |
England |
|
| Very good |
71% |
54% |
| Good |
28% |
43% |
| Poor |
1% |
3% |
| Very poor |
0% |
0% |
| Question: What was the environment of the radiotherapy department like in respect of the treatment room? |
||
| Scotland |
England |
|
| Very good |
85% |
69% |
| Good |
15% |
30% |
| Poor |
0% |
1% |
| Very poor |
0% |
0% |
| Question: What was the environment of the radiotherapy department like in respect of the department as a whole? |
||
| Scotland |
England |
|
| Very good |
87% |
67% |
| Good |
13% |
32% |
| Poor |
0% |
1% |
| Very poor |
0% |
0% |
| Question: Did you feel the changing facilities allowed you to maintain your dignity? |
||
| Scotland |
England |
|
| Yes |
77% |
83% |
| Yes, to some extent |
19% |
14% |
| No |
4% |
3% |
| Question: If you had any questions about the radiotherapy, did you have the opportunity to discuss these with the radiographer? |
||
| Scotland |
England |
|
| Yes, completely |
85% |
81% |
| Yes, to some extent |
14% |
17% |
| No |
2% |
2% |
| Question: During your last course of radiotherapy, how many treatments (sometimes called visits or fractions) did you have? |
||
| Scotland |
England |
|
| 1 - 5 |
25% |
19% |
| 5 10 |
7% |
9% |
| More than 10 |
65% |
67% |
| Don't know / Can't remember |
3% |
4% |
| Question: Did you have a regular formal review of your treatment (usually called the review clinic) by a member of the clinical team (e.g. doctor or radiographer)? |
||
| Scotland |
England |
|
| Yes |
74% |
81% |
| No |
26% |
19% |
Table G: Information About Support
| Question: Did hospital staff give you information about support or self-help groups for people with cancer? |
||
|---|---|---|
| Scotland |
England |
|
| Yes |
83% |
85% |
| No, but I would have liked information |
17% |
15% |
| Question: If yes, what type of groups were you given information about? |
||
| Scotland |
England |
|
| General cancer support groups in my area |
39% |
68% |
| Support groups for my specific type of cancer in my area |
14% |
34% |
| National cancer charities |
14% |
35% |
| Other groups |
6% |
9% |
| Question: Have you been given a number to call if you have any problems in relation to your radiotherapy? |
||
|---|---|---|
| Scotland |
England |
|
| Yes |
87% |
87% |
| No |
13% |
13% |
| Question: Do you know what the arrangements are for your next visit to see your consultant or other member of staff? |
||
| Scotland |
England |
|
| Yes |
85% |
92% |
| No |
15% |
8% |
| Question: Were you given written information about what to expect in the few weeks following treatment and your post treatment care? |
||
| Scotland |
England |
|
| Yes |
56% |
77% |
| No |
44% |
23% |
| Question: Were you given information at the start of radiotherapy? |
||
| Scotland |
England |
|
| Yes |
99% |
99% |
| No |
1% |
1% |
| Question: Overall was the amount of information given to you at the start of your radiotherapy: |
||
| Scotland |
England |
|
| Excellent, helped with my treatment |
62% |
54% |
| Satisfactory, met my needs |
36% |
44% |
| Poor, didn't help much |
1% |
2% |
| Very poor, didn't help at all |
0% |
0% |
| Question: Overall, how would you rate your care? |
||
| Scotland |
England |
|
| Excellent |
82% |
69% |
| Very good |
15% |
24% |
| Good |
2% |
5% |
| Fair |
0% |
1% |
| Poor |
0% |
0% |
| Very poor |
0% |
0% |
Contact
Email: Fiona Hodgkiss