The Quality Principles: Standard Expectations of Care and Support in Drug and Alcohol Services

The Quality Principles: Standard Expectations of Care and Support in Drug and Alcohol

Services have been developed to ensure anyone looking to address their problem drug

and/or alcohol use receives high-quality treatment and support that assists long-term,

sustained recovery and keeps them safe from harm.


Recovery Measures Short to Medium-Term

This is how you, the service and the Alcohol and Drug Partnership (ADP) can measure your short to medium-term progress.

This grid is designed to show where services could collect the data to demonstrate the quality of service provision and adherence to the Quality Principles. Services may want to use all, or a selection, of these tools as they see fit. Measurement Tool – Where evidence could be collected through self-assessment
Principle Client
Survey
Staff
Survey
Case Note
Audit
Outcome
Tool
Work with
NCOs
National
Data
1 You should be able to quickly access the right drug or alcohol service that keeps you safe and supports you throughout your recovery.
2 You should be offered high-quality, evidence informed treatment, care and support interventions which keep you safe and empower you in your recovery.
3 You should be supported by workers that have the right attitudes, values, training and supervision throughout your recovery journey.
4 You should be involved in a strength-based assessment that ensures the choice of recovery model and therapy is based on your needs and aspirations.
5 You should have a recovery plan that is personcentred and addresses your broader health, care and social needs, and maintains a focus on your safety throughout your recovery journey.
6 You should be involved in regular reviews of your recovery plan to ensure it continues to meet your needs and aspirations.
7 You should have the opportunity to be involved in an ongoing review of how services are delivered throughout your recovery.
8 Services should be family inclusive as part of their practice.

Longer-Term

Alcohol and Drug Partnerships should ensure that all services measure the longer-term recovery outcomes of their clients. This will provide evidence of the effectiveness of all treatment and support interventions carried out. This can be done using a variety of different tools including, but not limited to:

Contact

Email: Hilary Smith

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