Publication - Research and analysis

Public Value and Participation: A Literature Review for the Scottish Government

Published: 17 March 2008
ISBN: 9780755970339

This paper provides a brief account of the theory of public value and outlines how public participation can contribute to the process of authorising what public managers do, establishing priorities and decision making and measuring the performance of public organisations.

Supporting documents

ANNEX TWO PARTICIPATION TECHNIQUES USED BY SCOTTISH PUBLIC AUTHORITIES 2000

Table 2.4 Use of Public Participation Techniques by Scottish Public Authorities (Percentage use)

Base = 126 respondents	LAs	SIPs*	Health Board	Working for Communities Pathfinders	Local Enterprise Company	Housing Association	All Respondents
High Levels of Use (%)
Links with community groups	97	85	100	100	85	91	91
Open/public meetings	97	73	100	100	92	91	88
Local newsletters	84	75	80	100	85	100	84
Exhibitions	91	63	100	75	92	73	79
Focus groups	81	63	100	100	85	73	77
Surveys	94	73	87	100	100	95	87
Variable Levels of use (%)
Users Comments & complaints	97	65	87	50	100	100	85
Written consultation	97	80	93	75	100	59	84
Workshops	94	80	93	100	100	55	83
Pilot initiatives	78	73	53	75	92	55	71
Staff suggestion schemes	63	30	80	25	85	73	57
Depth interviews	63	45	53	50	77	27	51
IT (internet; kiosks)	63	35	67	50	77	14	47
Low Levels of Use (%)
Mystery shopping	19	8	7	0	46	0	13
Deliberative polling	16	8	7	50	8	5	10
Freephone no. for comments	44	13	40	0	38	14	26
Citizens' Panels	41	10	27	25	31	14	23
Citizens' Juries	16	5	13	0	8	0	8
Other (eg Planning for Real, Open Space, Business Panels, Public Surgeries)	22	23	13	0	15	9	17

Source: Adapted from George Street Research, 2000
*Social Inclusion Partnerships were replaced by the Community Regeneration Fund initiative in 2005

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ANNEX TWO PARTICIPATION TECHNIQUES USED BY SCOTTISH PUBLIC AUTHORITIES 2000

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