PACE partnership review: September 2019

How local PACE partnerships are operating and what current issues they may face.

Appendix C: Pace Partner Survey Questions

About your organisation

This survey will be used to help Skills Development Scotland and its partners to review its services and how it supports local partnerships. All responses will be treated anonymously. If you would like further information about this survey, please contact Steven Ross on telephone 0141 204 3183 or email

1. Please identify which organisation you work for.

Skills Development Scotland Citizens Advice
DWP/Jobcentre Training provider
Local Authority Trade Union
College/FE sector Private sector (please specify below)
Enterprise Agency Other public sector (please specify below)
Business Gateway Other voluntary sector (please specify below)
Chamber of Commerce  
Please specify


2. Are you the Chair of the local PACE Partnership?

  • Yes ->Q.3
  • No ->Q.8

3. How often does your local PACE Partnership meet?

  • More than once a month
  • Around once a month
  • Every two months
  • Quarterly
  • Only when required (please give details)

4. What is the purpose of the meetings? Select as many as are relevant.

  • Plan delivery of PACE
  • Reflective practice
  • Reviewing PACE offer
  • Other (please specify)

5. In what ways do you communicate or share information with partners about the PACE partnership outside of formal meetings?

6. Do you feel there should be more formal meetings of the local PACE partnership?

  • Yes
  • No
  • If yes, what should they focus on?

7. How do you share learning and good practice with other PACE teams across Scotland?

8. Are you the main contact for PACE work in your organisation?

  • Yes
  • No

9. Who else in your organisation is involved in supporting PACE activity?

Your experience with PACE

10. How long have you been involved with supporting PACE? Please enter the number of years.

11. Have you received any specific training on providing support through PACE?

  • Yes
  • No

12. Do you feel you would benefit from any additional training on PACE related support?

  • Yes
  • No
  • If yes, please specify

13. In what ways do you provide support to PACE customers? Click all that apply.

  • Rights and entitlements advice
  • Employability advice (job-search, CV writing, interview skills)
  • Benefits advice
  • Career development
  • Business start-up advice/support
  • Core skills training
  • Vocational training
  • Coping with stress
  • Money advice
  • Pensions advice
  • Literacy/numeracy support
  • Other (please specify)

14. Over the past six months, approximately how many times has your organisation supported individuals or employers through PACE?

  None Once or twice Three to six times Seven to ten times More than ten times

15. Is your organisation able to provide the appropriate resources to respond effectively to major redundancies?

  • Always
  • Most of the time
  • Sometimes
  • Rarely
  • Never

PACE delivery

16. Are existing local management arrangements for PACE effective?

  • Strongly agree
  • Agree
  • Neither agree nor disagree
  • Disagree
  • Strongly disagree

17. Is communication between SDS and PACE partners effective?

  • Strongly agree
  • Agree
  • Neither agree nor disagree
  • Disagree
  • Strongly disagree

18. Are there sufficient opportunities to share examples of good practice with other PACE Partners?

  • Strongly agree
  • Agree
  • Neither agree nor disagree
  • Disagree
  • Strongly disagree

19. In what ways could local PACE partnerships be more effective in these aspects?

20. Are there any groups who you feel could benefit more from existing PACE services?

21. Are you aware of any additional services which PACE partners could offer to customers that are not currently being offered?

22. What (if any) support does your PACE partnership require from outside of the local partnership?



Back to top