Maternity care survey 2018: technical report

Information on the technical aspects of the 2018 Maternity Care Survey, including development, implementation, analysis and reporting.

This document is part of a collection


Annex A: Per cent Positive and Negative Responses

Table A1 shows how responses to per cent positive question have been classed and how many respondents there were nationally for each question. 

Table A1: Number of respondents and response codes for per cent positive style questions

Question Number

Topic

Question Text

Positive values

Neutral values

Negative values

Excluded values

Number of responses analysed

3

Antenatal Care

If you saw a midwife for your antenatal check-ups, did you see the same one every time?

1, 2

-

3

4, 5, 6

1,999

4

Antenatal Care

During your antenatal check-ups, were you given enough time to ask questions or discuss your pregnancy?

1

2

3

4

2,023

6

Antenatal Care

During your pregnancy, if you contacted a midwife or midwifery team, were you given the help you needed?

1

2

3, 4

5, 6

1,773

7a

Antenatal Care

Enough information on physical changes during pregnancy

1

2

3

4, 5

1,808

7b

Antenatal Care

Enough information on emotional changes that may occur, such as low mood & anxiety

1

2

3

4, 5

1,830

7c

Antenatal Care

Enough information on choices about where to give birth

1

2

3

4, 5

1,778

7d

Antenatal Care

Enough information on pain relief options for labour and birth

1

2

3

4, 5

1,849

7e

Antenatal Care

Enough information on options for feeding your baby

1

2

3

4, 5

1,861

7f

Antenatal Care

Enough information on local support groups

1

2

3

4, 5

1,756

7g

Antenatal Care

Enough information on benefits and financial support

1

2

3

4, 5

1,360

8

Antenatal Care

Were you given the Ready, Steady, Baby book or a link to the website?

1

-

2, 3

4, 5, 6

1,970

10a

Antenatal Care

I was listened to

1, 2

3

4, 5

-

2,035

10b

Antenatal Care

My personal circumstances were taken into account

1, 2

3

4, 5

-

2,024

10c

Antenatal Care

I was treated with kindness and understanding

1, 2

3

4, 5

-

2,036

10d

Antenatal Care

I understood the information and explanations I was given

1, 2

3

4, 5

-

2,039

10e

Antenatal Care

I was involved in decisions about my care as much as possible

1, 2

3

4, 5

-

2,033

10f

Antenatal Care

I was given the opportunity to involve the 

people that matter to me

1, 2

3

4, 5

-

2,030

10g

Antenatal Care

Staff provided help when I needed it

1, 2

3

4, 5

-

2,035

10h

Antenatal Care

Staff worked well together to organise my care

1, 2

3

4, 5

-

2,030

11

Antenatal Care

Overall, how would you rate your antenatal care?

1, 2

3

4, 5

-

2,029

13

Labour & Birth

At the very start of labour, did you feel that you were given appropriate advice and support when you contacted a midwife or the hospital?

1

-

2

3, 4

1,439

14

Labour & Birth

During your labour, were you able to move around and choose the position that made you most comfortable?

1

2

3

4, 5

1,342

15

Labour & Birth

Did you feel that you had enough help to enable you to cope with your pain during labour?

1, 2

-

3

4

1,527

19

Labour & Birth

If you raised a concern during labour and birth, did you feel that it was taken seriously?

1

-

2

3

984

20

Labour & Birth

When you called / asked for assistance during labour and birth, did you receive it within a reasonable time?

1

2

3

4, 5

1,503

24

Labour & Birth

Did the staff caring for you introduce themselves?

1

2

3

4

1,995

26a

Labour & Birth

I was listened to

1, 2

3

4, 5

-

2,033

26b

Labour & Birth

I was treated with kindness and understanding

1, 2

3

4, 5

-

2,030

26c

Labour & Birth

I was treated with respect and dignity

1, 2

3

4, 5

-

2,026

26d

Labour & Birth

I was given the information and explanations 

I needed

1, 2

3

4, 5

-

2,032

26e

Labour & Birth

I was given the opportunity to involve the 

people that matter to me

1, 2

3

4, 5

-

2,032

26f

Labour & Birth

I was involved in decisions about my care as much as possible

1, 2

3

4, 5

-

2,031

26g

Labour & Birth

Staff provided help when I needed it

1, 2

3

4, 5

-

2,031

26h

Labour & Birth

Staff worked well together to organise my care

1, 2

3

4, 5

-

2,035

28

Labour & Birth

Overall, how would you rate the care you received during your labour and birth?

1, 2

3

4, 5

-

2,038

34a

Postnatal Care - Hosp.

I was listened to

1, 2

3

4, 5

-

1,990

34b

Postnatal Care - Hosp.

I was treated with dignity and respect

1, 2

3

4, 5

-

1,994

34c

Postnatal Care - Hosp.

I was treated with kindness and understanding

1, 2

3

4, 5

-

1,987

34d

Postnatal Care - Hosp.

I was given the information and explanations I needed

1, 2

3

4, 5

-

1,994

34e

Postnatal Care - Hosp.

I was given the opportunity to involve the people that matter to me

1, 2

3

4, 5

-

1,989

34f

Postnatal Care - Hosp.

I was involved in my baby’s care as much as possible

1, 2

3

4, 5

-

1,990

34g

Postnatal Care - Hosp.

Staff provided help when I needed it

1, 2

3

4, 5

-

1,990

34h

Postnatal Care - Hosp.

Staff spent enough time with me

1, 2

3

4, 5

-

1,994

34i

Postnatal Care - Hosp.

Staff worked well together to organise our care

1, 2

3

4, 5

-

1,990

35

Postnatal Care - Hosp.

Overall, how would you rate the care you received in hospital or a midwife-led unit after the birth of your baby?

1, 2

3

4, 5

-

1,999

42a

Neonatal Care

My personal circumstances were taken into account

1, 2

3

4, 5

-

252

42b

Neonatal Care

I was treated with kindness and understanding

1, 2

3

4, 5

-

250

42c

Neonatal Care

I was given the information and explanations I needed

1, 2

3

4, 5

-

251

42d

Neonatal Care

I was involved in my baby’s care as much as possible

1, 2

3

4, 5

-

251

42e

Neonatal Care

Staff provided help when I needed it

1, 2

3

4, 5

-

251

42f

Neonatal Care

Staff worked well together to organise my baby’s care

1, 2

3

4, 5

-

252

43

Neonatal Care

When you called or asked for assistance whilst your baby was in neonatal care, did you receive it within a reasonable time?

1

2

3

4, 5

239

45

Neonatal Care

Overall, how would you rate the care your baby received in the neonatal unit?

1, 2

3

4, 5

-

254

49

Feeding your baby

Were your decisions about how you wanted to feed your baby respected by staff?

1

2

3

4

2,030

50

Feeding your baby

Did you feel that midwives and other health professionals gave you consistent advice about feeding your baby?

1

2

3

4, 5, 6

1,823

51

Feeding your baby

Did you feel that midwives and other health professionals gave you active support and encouragement about feeding your baby?

1

2

3

4, 5

1,911

52

Postnatal Care - Home

Do you feel you had enough advice & support to care for your baby after the birth?

1

2

3

4, 5

1,983

55

Postnatal Care - Home

If you contacted a midwife or midwifery team were you given the help you needed?

1

2

3, 4

5, 6

1,469

57a

Postnatal Care - Home

Enough information and support on your physical recovery after birth

1

2

3

4, 5

2,008

57b

Postnatal Care - Home

Enough information and support on emotional changes you might experience after the birth

1

2

3

4, 5

1,982

57c

Postnatal Care - Home

Enough information and support on your baby's health & progress

1

2

3

4, 5

2,017

57d

Postnatal Care - Home

Enough information and support on options for feeding your baby

1

2

3

4, 5

1,880

57e

Postnatal Care - Home

Enough information and support on local support groups

1

2

3

4, 5

1,863

57f

Postnatal Care - Home

Enough information and support on benefits & financial support

1

2

3

4, 5

1,399

59a

Postnatal Care - Home

I was listened to

1, 2

3

4, 5

-

2,016

59b

Postnatal Care - Home

My personal circumstances were taken into account

1, 2

3

4, 5

-

2,008

59c

Postnatal Care - Home

I was treated with kindness and understanding

1, 2

3

4, 5

-

2,014

59d

Postnatal Care - Home

I understood the information and explanations I was given

1, 2

3

4, 5

-

2,015

59e

Postnatal Care - Home

Staff provided help when I needed it

1, 2

3

4, 5

-

2,011

59f

Postnatal Care - Home

Staff spent enough time with me

1, 2

3

4, 5

-

2,014

59g

Postnatal Care - Home

Staff worked well together to organise our care

1, 2

3

4, 5

-

2,013

60

Postnatal Care - Home

Overall, how would you rate the care you received at home after the birth?

1, 2

3

4, 5

-

2,027

Contact

Email: patientexperience@gov.scot

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