Managing Waiting Times: A Good Practice Guide

A guide for the NHS and others on good practice in managing waiting times and capacity planning



Designed to Care - Scottish Office Health Department - March 1998
Our National Health, A Plan for Action, A Plan for Change - Scottish Executive Health Department - December 2000
Partnership for Care - Scottish Executive Health Department - February 2003
Audit Scotland Review of the Management of Waiting Lists in Scotland - June 2002
Audit Scotland Mind the Gap Management Information for Outpatient Services - September 2001
A udit Scotland Managing Outpatient Services Self Assessment Handbook - February 2002
Cancer in Scotland: Action for Change - Scottish Executive Health Department - June 2002
Coronary Heart Disease and Stroke - Strategy for Scotland - Scottish Executive Health Department - 2002
The Framework for Mental Health Services in Scotland - the Scottish Office - 1997
Clinical Standards Board for Scotland Standards:
Breast Cancer - January 2001
Colonic Cancer - January 2001
Lung Cancer - January 2001
Gynaecological Cancer - January 2001
Diabetes - October 2002
Generic Standards - March 2002
Scottish Intercollegiate Guidelines Network - Report on a Recommended Referral Document - November 1998
Scottish Intercollegiate Guidelines Network - The Immediate Discharge Document - January 2003
Definitions and Codes in the NHS in Scotland - Information and Statistics Division of NHSScotland - Updated April 2002
COPPISH SMR Data Manual - Information and Statistics Division of NHSScotland - 2000
Local Health Plan Guidance - Scottish Executive Health Department - November 2001 and November 2002
Health Department Letter (2002)70 - Scottish Executive Health Department - October 2002
NHS Board Local Health Plans - March 2002
The NHS Plan - A Plan for Investment, A Plan for Reform - Department of Health - 2002
Your Guide to the NHS - Getting the most from your National Health Service - Department of Health
Getting Patients Treated - The Waiting List Action Team Handbook - Department of Health - August 1999
NHS Waiting Times Good Practice Guide - the NHS Executive - January 1996
NHS Waiting Times Guidelines for Good Administrative Practice - NHS Executive - January 1996
Inpatient and Outpatient Waiting in the NHS - report by the Comptroller and Auditor General, National Audit Office - July 2001
NHS Wales Improving Access for Patients - Expected Standards for Waiting List Management in Wales - November 2000
Guidelines for the Management of Surgical Waiting Lists - Royal College of Surgeons England - 1991
Council of Europe Committee of Ministers - Recommendations No R(99)21 on Criteria for the Management of Waiting Lists and Waiting Times in Health care - 1999

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