Job Start Payment: service level agreement between The Secretary of State for Work and Pensions and Scottish Ministers

Annex 5: Glossary of Terms

The Glossary defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions have the meanings set out below.

BAU

Business as Usual

Commencement Date of Job Start Payment

The date in 2020 on which delivery of Job Start Payment Services commenced

DPA

Data Processing Agreement

DPA 2018

Data Protection Act 2018

DWP

Department for Work and Pensions

ESA

Employment and Support Allowance

FOI(A)

Freedom of Information Act 2000

FOI(S)A

Freedom of Information (Scotland) Act 2002

GDPR

General Data Protection Regulation

IS

Income Support

JSA

Jobseeker's Allowance

JSP

Job Start Payment

MoU

Memorandum of Understanding

Resident in Scotland

Ordinarily resident in Scotland or either in the EEA or Switzerland with a genuine and sufficient link to Scotland.

Service Delivery Standards

The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8.

Services

Has the meaning set out in Para 2

SG

Scottish Government

SM/SSWP Single MoU

Memorandum of Understanding between Scottish Ministers and the Secretary of State for Work and Pensions dated January 2023 as amended.

SLA

Service Level Agreement

SM

Scottish Ministers

SPoC

Single Point of Contact