Improving health and social care service resilience over public holidays: report

Report from a review of the resilience of health and social care services over public holidays and in particular, the Christmas and Easter festive periods.

Appendix 4: Key References

The bibliography below is representative, rather than an exhaustive list of the range of literature and publications which have been referenced in the compilation of this report. Please visit the Review web space where a more comprehensive list of reference materials will be available.

Pulling together: transforming urgent care for the people of Scotland: The Report of the Independent Review of Primary Care Out of Hours Services

Health and Social Care Delivery Plan: To provide Scotland with high quality services, that have a focus on prevention, early intervention and supported self-management. Where people need hospital care, our aim is for day surgery to be the norm, and when stays must be longer, our aim is for people to be discharged as swiftly as it is safe to do so.

National Health and Social Care Workforce Plan: Part 1 - A framework for improving workforce planning across NHS Scotland. This aims to support NHS Scotland organisations, including independent NHS contractors in the community, to identify, develop, retain and support the workforce they need to deliver safe and sustainable services to Scotland’s people.

6 Essential Actions to Improve Unscheduled Care: The programme will continually seek to share best practice and engage partners across NHSScotland and wider UK, and evaluate impact of the 6 Essential Actions to deliver unscheduled care target and compliance with national standard.

The Daily Dynamic Discharge Approach: Improving the timeliness and quality of patient care by planning and synchronising the day’s activities.

Mental Health Strategy 2017 – 2027: The Scottish Government’s mental health strategy to 2017 sets out a range of key commitments across the full spectrum of mental health improvement, services and recovery to ensure delivery of effective, quality care and treatment for people with a mental illness, their carers and families.

Suicide Prevention Strategy 2013-2016: This strategy sets out the actions the Scottish Government will take to prevent and reduce suicide in Scotland.

Evaluability assessment of the Distress Brief Intervention programme in Scotland: The aim of the Distress Brief Intervention ( DBI) programme is to provide a framework for improved inter-agency working and collaboration to support the delivery of an effective response to people in distress.

Seasonal Influenza (Flu) Vaccination Programme 2017-18: This reference provides details about the arrangements for the 2017-18 seasonal flu vaccination programme in adults aged 65 years and over and those under 65 with ‘at risk’ heath conditions.

Seasonal Influenza (Flu) Vaccination Childhood Programme 2017-18: This reference provides details about the arrangements for the 2017-18 Childhood seasonal flu vaccination

Targets and Indicators in Health and Social Care Scotland: The National Review of Targets and Indicators for health and social care followed a commitment by the Scottish Government to ensure that its approach to targets will be outcomes based to give the best possible care according to need.

National Clinical Strategy: Focuses on improving the outcomes for patients, supported people and carers, and shifting the delivery of care from hospitals to the community.

Towards 2020: Taking care to the Patient: A commitment to continue to provide a Scottish Ambulance Service that is flexible and responsive, innovative and open to learning, skilled and resourced to respond to clinical need, and one that can effectively support an integrated health and social care system. 2020’ is based on the fundamental principle that care should be appropriate to need and where that care is delivered should be appropriate, which may not be in a hospital setting.

NHS Inform: NHS inform is Scotland's national health information service. NHS Inform aim to provide the people in Scotland with accurate and relevant information to help them make informed decisions about their own health and the health of the people they care for.

The NHS Minor Ailment Service: The Minor Ailment Service is an NHS service for children, people aged 60 or over, people who hold a medical exemption certificate and people on certain benefits.

Pharmacy Strategy 2013 – 2016: The vast majority of individuals who seek medical advice and treatment will access pharmacy services. The challenge for pharmacy in NHS Lothian is to sustain and improve on the excellent care provided in a constantly changing environment. Advances in medicines, new methods of medicine delivery and redesign of healthcare services all demand a flexible yet focused service. This strategy will further enhance the commitment to collaborative working with all partners, including specialist services, general practice and health and social care staff, to create integrated and responsive systems to meet the patients’ needs.

Preparing for Winter 2017/18 - This guidance will help to ensure that Health & Social Care services are well prepared for this winter. The national report ‘Health & Social Care: Winter in Scotland in 2016/17’ has been integrated into this year’s guidance (Appendix 2). Winter plans should provide safe and effective care for people using services and should ensure effective levels of capacity and funding are in place to meet expected activity levels. This will support service delivery across the wider system of health and social care.


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