Accountability of public services in Scotland: baseline evidence review and analysis
Main findings arising from research of the current landscape of the accountability of Public Services in Scotland.
Footnotes
Part One
1 Open Government Partnership website can be accessed here.
2 Open Government Partnership Scottish National Action Plan 2016-2017, December 2016. Accessed here.
3 IRM for OGP Pioneers - Scotland Final Report 2017. Accessed online
4 OGP – Improving Public Services. Accessed online
5 Open Government Partnership Scottish National Action Plan 2018-2020, January 2019. Accessed here.
6 Scottish Civil Society Network has 100+ members. Network information can be found on the SCVO website.
7 External scrutiny – covers regulation, audit, inspection, and complaints handling.
8 Open Government Partnership - Public Service Delivery. Website reference
9 The Scottish Government website – Scotland Performs, National Outcomes. Accessed here
10 The Christie Commission Final Report can be accessed here.
11 UK Government, Open Public Services White Paper, 2011. Accessed online.
12 Department for Education, Education and Training Statistics for the United Kingdom: 2017 - accessed here
13 NHS Scotland website – Scotland’s Health on the Web - accessed here
14 Healthcare Improvement Scotland website - accessed here
15 Care Inspectorate website – accessed here
16 Public Bodies in Scotland: Guide – accessed here.
17 Scottish Housing Regulator Directory of Social Landlords – accessed here
18 The Scottish Charity Regulator (OSCR) website (as at March 2019) – accessed here
19 Professor Lorne D Crerar’s Final Report can be accessed here.
20 The Ipsos MORI and Partners Final Report can be accessed here.
21 The Christie Commission Final Report can be accessed here.
22 The Scottish Government, Renewing Scotland's public services: priorities for reform in response to the Christie Commission, September 2011. Accessed here
23 The Scottish Government, The three-step improvement framework for Scotland's public services, April 2013. Accessed online
24 Institute for Government, Accountability in Modern Government: Recommendations for Change, October 2018. Accessed online.
25 Open Government Network Northern Ireland, Public Accountability Factsheet, accessed online
26 Institute for Government, Accountability in Modern Government: Recommendations for Change, p3
27 https://www.oscr.org.uk/news/our-survey-says-public-trust-remains-stable (Published May 2018).
28 Professor Lorne D Crerar’s Final Report can be accessed here.
29 The Scottish regulators' strategic code of practice, January 2015. Accessed online.
30 This includes advice, guidance, licensing, permissions, and consents, inspections, monitoring and enforcement.
31 The Scottish regulators' strategic code of practice, January 2015
32 Note that these are not scrutiny or regulatory bodies.
33 More detail can be found here.
34 A right of appeal refers to a disagreement about a regulatory decision carried out by the public body. For example, a challenge to a decision by the Care Inspectorate to deny a care service registration would fall under a right to appeal not a complaint.
35 Involve, Public Participation Spectrum. Accessed online
36 Scottish Housing Regulator, Directory of Social Landlords – accessed here
37 The SHR has different intervention powers for RSLs and local authorities due to differences in the constitutional and governance arrangements of these organisations.
38 Scottish Housing Regulator, Annual Performance Report and Accounts 2017/18. Accessed here.
39 Scottish Housing Regulator, Regulation of Social Housing in Scotland Our Framework, February 2019. Accessed here
40 Scottish Housing Regulator, How we involve tenants and service users in our work 2016-18, May 2016. Accessed here.
41 Scottish Housing Regulator, How we involve tenants and service users in our work 2016-18
42 Ibid.
43 SHR Liaison Group - Remit, Roles and Responsibilities. Accessed here
44 More information on Regional Networks can be found here
45 Central, North, South East and South West.
46 The Scottish Social Housing Charter, April 2017. Accessed here.
47 The first Charter came into effect in April 2012 and has since been reviewed and revised.
48 Operating Framework: Healthcare Improvement Scotland and Scottish Government December 2018. Accessed online
49 Healthcare Improvement Scotland, Healthcare Associated Infection (HAI) standards, 2015. Accessed online. Not every criterion will apply to all settings or all service providers.
50 Healthcare Improvement Standards, Care of Older People in Hospital Standards, 2015. Accessed online
51 Independent Healthcare Regulation, Inspection Methodology, August 2018. Accessed online
52 Healthcare Improvement Scotland, Engaging People Strategy 2014-2014, September 2014. Accessed here.
53 More information on Our Voice, including an information leaflet can be accessed here.
54 Map and details of PPGs can be found here
55 SPS has 13 publicly managed prisons and 2 by private sector operators under contract to SPS
56 HMIPS, Standards for Inspecting and Monitoring Prisons in Scotland, April 2018 Accessed online
57 Ibid.
58 HMIPS, Standards for Inspecting Court Custody Provision in Scotland, March 2017. Accessed online.
59 For more information, see Education Scotland website – About Inspections and Reviews website.
60 How good is our school? (4th edition) can be accessed here
61 How good is our college? (first edition) can be accessed here
62 SEPA, One Planet Prosperity – Our Regulatory Strategy. Accessed online.
63 Ibid.
64 SEPA, Landfill Sector Plan. Accessed online.
65 Full list on page 17 of the Landfill Sector Plan.
67 The Act in its entirety may be accessed here.
68 https://www.sepa.org.uk/about-us/working-with-you/community-empowerment-act/#plan
71 Accessed here.
72 “SEPA launches formal regulatory investigation into ExxonMobil Chemical Limited Easter 2019 unplanned flaring as complaints exceed 600.” 25 April 2019. Accessed online.
Part Two
1 Open Government Partnership Scottish National Action Plan 2016-2017, December 2016. Accessed here.
2 Open Government Partnership Scottish National Action Plan 2018-2020, January 2019. Accessed here.
3 Scottish Civil Society Network has 100+ members. Network information can be found on the SCVO website.
4 Note: civic society spreadsheet is not meant to be a comprehensive list of civic society organisations in Scotland.
5 World Economic Forum article, Who and what is 'civic society?, April 2018. Accessed here.
6 World Health Organisation. Website accessed here.
7 https://data.ncvo.org.uk/a/almanac18
8 HM Government, Civic Society Strategy: Building A Future That Works for Everyone, August 2018. Accessed here
9 Involve, Public Participation Spectrum. Accessed online
10 Scotland’s Open Government Action Plan, Report of public discussion events and engagement, Accessed online
11 Scottish Community Alliance reference – Community Anchor Organisations. Accessed online.
12 What Works Scotland, Transforming communities? Exploring the roles of community anchor organisations in public service reform, local democracy, community resilience and social change, May 2018. Accessed here.
13 See Development Trust Association Scotland Member network. Accessed online
14 Scottish Housing Regulator, Directory of Social Landlords – accessed here
15 See also Scottish Community Councils website.
16 What Works Scotland, Transforming communities? Exploring the roles of community anchor organisations in public service reform, local democracy, community resilience and social change, May 2018. Accessed here.
Contact
Email: Saskia.Kearns@gov.scot
There is a problem
Thanks for your feedback