Guide to Successful Tenant Participation

This Guide will be useful to tenants, tenant groups, Local Authority and Housing Association staff who want to know more about TP and who would like to develop their involvement and scrutiny activities further. It is designed for all staff and will be of particular use to staff with strategic responsibility for TP and scrutiny front line staff who work with tenants.


Appendix 2: Useful sources of advice

For further information, advice or services relating to Tenant Participation the following organisations can be contacted.

The Scottish Government
Tenant Priorities Team

Anne Cook
Head of Social Housing Services Team
Victoria Quay
Edinburgh
EH6 6QQ
Tel: 0131 244 0710
Email anne.cook@gov.scot 

Susan McLellan
Tenant Participation Manager
Scottish Government
Atlantic Quay
150 Broomielaw
Glasgow
G2 8LU
Tel: 0141 242 5437
Email: susan.mclellan@gov.scot

Carolynne Watson
Tenant Participation Manager
Scottish Government
Atlantic Quay
150 Broomielaw
Glasgow
G2 8LU
Tel: 0141 242 5449
carolynne.watson@gov.scot

Michael Boal
Charter and Regulation Manager
Scottish Government
Victoria Quay
Edinburgh
EH6 6QQ
Tel: 0131 244 0643
Michael.boal@gov.scot

Tenant Priorities Team
Admin Support
Scottish Government
Atlantic Quay
150 Broomielaw
Glasgow
G2 8LU
Tel: 0141 242 5448
tpadminsupport@gov.scot

Chartered Institute of Housing (CIH)
160 Dundee Street
Edinburgh
EH11 1DQ
Tel: 0131 225 4544
Email: scotland@cih.org

Tenants Information Service (TIS)
Clockwise
Savoy Tower
77 Renfrew Street
Glasgow
G2 3BZ
Tel: 0141 248 1242
Email: www.tis.org.uk
jmiller@tis.org.uk 

Tenant Participation Advisory Service (TPAS)
Room 2, 3rd floor Erskine House,
1 North Avenue, Clydebank G81 2DR
Tel: 0141 552 3633
Mobile: 07753686792
www.tpasscotland.org.uk

Shelter
4th Floor,
Scotia Bank House
6 South Charlotte Street
Edinburgh
EH2 4AW
Tel: 0800 800 4444
Email: shelter.org.uk

Positive Action in Housing
98 West George Street
Glasgow
G2 1PJ
Tel: 0141 353 2220
Email: home@paih.org
http://www.paih.org/

Legal Services Agency
3rd Floor,
Fleming House
134 Renfrew Street
Cowcaddens
Glasgow
G3 6ST
Tel: 0141 353 3354
Email: Isa@btconnect.com
http://www.lsa.org.uk/

SHR
Buchanan House
58 Port Dundas Rd
Glasgow
G4 0HF
Tel: 0141 242 5642
https://www.scottishhousingregulator.gov.uk/

Contact

Email: susan.mclellan@gov.scot

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