Publication - Research and analysis

Building standards - verification service: customer experience evaluation - future model

Published: 28 May 2021

This research identified and proposed a preferred model which the Scottish Government (Building Standards Division) could use to deliver the national customer survey for building standards.

44 page PDF

333.9 kB

44 page PDF

333.9 kB

Contents
Building standards - verification service: customer experience evaluation - future model
Appendix A: Proposed questions for use in options 1 and 2

44 page PDF

333.9 kB