Social Security Scotland - Flexible Working Policy and system error records: FOI release

Information requested

1. A copy of the Flexible Working Policy and any associated guidance in force during the relevant period.

2. Any communications or records relating to system errors, including - Oracle updates from February 2025 till March 2026 .

Response

Please find attached the below documents;

• Flexible Working Hours Policy
• Flexible Working Guidance
• Oracle Emails
• Oracle Communications

An exemption under section 38(1)(b) of FOISA (personal information) applies to a small amount of the information requested because it is personal data of a third party, i.e. names and contact details of individuals, and disclosing it would contravene the data protection principles in Article 5(1) of the General Data Protection Regulation and in section 34(1) of the Data Protection Act 2018. This exemption is not subject to the ‘public interest test’, so we are not required to consider if the public interest in disclosing the information outweighs the public interest in applying the exemption.

Information that does not fall within the scope of your request has been redacted, where appropriate.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses.

FOI 202600514693 - Information released - Documents

File type

PDF

File size

12.5 MB