CalMac Ferries Limited performance deductions: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

Information requested

How much by way of performance deductions, were applied to CalMac Ferries Limited by Transport Scotland/Scottish Government so far this year, in for 2021/22, 2020/21, 2019/20, 2018/19, 2017/18, 2016/17, 2015/16, 2014/15, 2013/14, 2012/13, 2011/12, 2010/11, 2009/10 and 2008/9 for running the Clyde and Hebrides Ferry Service.

In addition you have asked If we can state each of the projects that have benefitted from these payments over the year, stating clearly what each project was and how much each project cost.


The information you have requested on performance deductions is available from published FOISA requests at Publications - (, and answered Parliamentary Questions published on the Scottish Parliament Scottish Parliament Website.

Under section 25(1) of FOISA, we do not have to give you information which is already reasonably accessible to you. If, however, you do not have internet access to obtain this information from the website(s) listed, then please contact me again and I will send you a paper copy. Relevant links are listed below.

Performance deductions regarding cancelled or late ferry sailings: FOI release - (

Written question and answer: S6W-17967 | Scottish Parliament Website

With regards to CY07 2022/23, CY07 performance penalties are agreed and reconciled as part of the Actual Outcome Statement which is carried out following the end of each contract year.

On your second point on projects, under the Clyde and Hebrides Ferry Services (CHFS) contract, performance deductions can be applied by Transport Scotland in certain circumstances when sailings are late or cancelled. These performance deductions are then offset against the grant subsidy paid for operating the ferry services.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at


Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

Back to top