Protect Scotland app: FOI release

Information requested

1. Can you advise how many active app users there were on the Protect Scotland App on a weekly basis from September to the end of December 2021?

2. How much has the Scottish Government spent on its Protect Scotland App since its creation – and how much does it plan to spend on the app in the coming months?

3. Any and all projections of how many Protect Scotland App users would be the minimum for the app to be considered a continued success.

Response

As at 21 January 2022:
1. 

Week commencing X	Average number of active app users at end of week commencing X
01 September 2021	905,532
06 September 2021	910,639
13 September 2021	911,013
20 September 2021	909,604
27 September 2021	908,493
04 October 2021	909,347
11 October 2021	902,254
18 October 2021	900,514
25 October 2021	881,063
01 November 2021	895,183
08 November 2021	892,414
15 November 2021	888,285
22 November 2021	883,862
29 November 2021	882,456
06 December 2021	880,900
13 December 2021	884,829
20 December 2021	882,613
27 December 2021	877,550

2. I can confirm that the Scottish Government has spent £914,844 since the app’s creation and anticipated ongoing monthly support costs are £43,991 per month.

3. I can confirm that we use the statistics for the app to review its performance on an ongoing basis. Therefore, there is no set minimum criteria in which we would stop using the app.

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The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.