Education Scotland Digital strategy and internal plans: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002

Information requested

The internal plans and strategy documents around ICT. The ICT documents you require are the most recent update.
You wish to obtain the following documents:

1. ICT/IM/IS Strategy- The IT department strategy or plans, highlights their current and future objectives.

2. ICT Org Chart- A visual document that present the structure of the IT department, please include name and job titles. If this can't be sent please work towards a structure with job titles.

3. ICT Annual or Business Plan- Similar to the ICT strategy but is more annually focused.

4. ICT Capital Programme/budget- A document has that shows financials budget on current and future projects.

If some of these documents are not valid, please state when the 2019 ICT documents are planned to be published.


Question 1
Here is our Digital Strategy:

Question 2
Our organisation chart for Digital Services is documented in Annex B. This is accurate at May 2020. Please note that the organisation is made up of permanent and interim staff (or staff provided through our technical resources contract). No names have been shown as the names of members of staff below Senior Civil Servant are not included in responses to Freedom of Information requests.
While our aim is to provide information whenever possible, in this instance we are unable to provide some of the information requested because an exemption under section 38(1)(b), personal information of FOISA applies to some of the information requested. The reason why this exemption applies is explained in Annex A.

Questions 3 and 4
We do not publish an annual business plan separately for Digital Services. We do manage roadmaps for our key services – Glow, Swan, Corporate Systems and our Web Estate. These are currently being updated for 2020-21 and will be finalised when budgets are confirmed. 
Budgets for the current financial year have not yet been finalised for Digital Services but I can confirm that the costs for our biggest systems/projects – Glow and SWAN – for 2018-19 can be found at page 65 of Education Scotland’s Annual Accounts:

While our aim is to provide information whenever possible, in this instance we are unable to provide some of the information requested because an exemption under section 27(1), information intended for future publication of FOISA applies. The reason why this exemption applies is explained in Annex A.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at

FOI-202000036089 Information released Annex A
FOI-202000036089 Information released Annex B


Please quote the FOI reference
Central Enquiry Unit
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road

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