Fish Health Inspectorate Service Charter

The Fish Health Inspectorate is part of Marine Scotland, a directorate of the Scottish Government. The Inspectorate covers the whole of Scotland and comprises the operations manager, four technical managers, twelve fish health inspectors, one aquaculture planning co-ordinator, one aquaculture planning assistant and one administrator.

This document explains the standards and quality of service we aim to provide in our dealings with you. It tells you:

• how to contact us
• what we do
• what you can expect from us, and the standards to which we work
• what to do if you have a complaint or appeal
• what we ask of you

This service charter will be periodically reviewed and updated where necessary.