Delivery Assurance Group report: quarter 4 2021 to 2022

Delivery Assurance Group (DAG) report summarising what has been achieved for customers against Scottish Water's Delivery Plan for the 2021 to 2027 period during the fourth quarter of 2021 to 2022.


Section 5: Overall Project Progress CE&FS&SS Portfolio

The CE&FS&SS Portfolio comprises 4 sub portfolios: Digital, Flourishing Scotland, Property and Estates and Other Services.

Year to date performance is at the top end of the target range (Figure 13). We have seen an improvement in milestone attainment at year end driven by the Start on Site and Gate 110 financial completion (Figure 15) milestones being delivered earlier than planned on some projects. We have experienced some challenges in achieving the Gate 100 acceptance milestone (Figure 14) as project risks are realised and this milestone is reported as out with the target range.

Chart showing Scottish Water’s performance for the CE&FS&SS portfolio, measured against forecast dates. The score is within the target range.
Figure 13: Indicator of progress of Overall Delivery ( IPOD) at Quarter 4 2021/2022 for all CE& FS& SS Portfolio projects

Performance on the Start on Site milestone (Figure 14) remains strong with one of the sub-portfolios (Other Services) achieving a Start on Site performance in the top half of the target range with the Digital and Flourishing Scotland sub-portfolios achieving the central plan target. 6 projects have now started on site, 1 of these (Field Services Transformation) in Q4 2021-22.

Chart showing Scottish Water’s performance for the CE&FS&SS portfolio, measured against forecast dates. The score is above the target range.
Figure 14: Indicator of progress of Overall Delivery ( IPOD) at Quarter 4 2021-2022 for Start on Site of all CE& FS& SS Portfolio projects

Although 3 of the 4 sub-portfolios are within the planned range the Gate 100 milestone (Figure 15) is out with the range due to challenges in the Digital programme where 2 projects (Cost Investment Intelligence Project - EES & SWISS Strategic Refresh Upgrade and IR18 Security Operations Tools) have been reforecast. 2 Digital projects were completed this quarter (Windows 10 Upgrade and IR18 Legacy Infrastructure) together with 1 project from the Other Services sub-portfolio (Non-Complex Service Delivery (NCSD) Phase 3) and 1 from the Property & Estates sub-portfolio (O&D- Dumfries Office - Marchmount & Lincluden Depots) which was reforecast due to 3rd party engagement with BT over the provision of a comms link.

Chart showing Scottish Water’s performance for the CE&FS&SS portfolio, measured against forecast dates. The score is below the target range.
Figure 15: Indicator of progress of Overall Delivery ( IPOD) at Quarter 4 2021-2022 for Gate 100 (Project Acceptance) of all CE& FS& SS Portfolio projects

As with the other portfolios we have seen an increase in Gate 110 achievement over the last quarter as the project teams focus on closing out residual commercial issues. This milestone is at the within the target range (Figure 16). This has been driven by delivery within the Digital programme where 10 projects have achieved Gate 110 to date with 6 of those (Windows 10 Upgrade, Oracle ULA Exit, Microsoft Teams, IR18 Legacy Infrastructure, IR18 Network Segregation Datacentre) being achieved in Q4. 1 project in the Property and Estates sub-portfolio (O&D- Dumfries Office - Marchmount & Lincluden Depots) is forecasting delivery later than planned. Both Flourishing Scotland and Other Services sub-portfolios have no Gate 110 target at this time.

Chart showing Scottish Water’s performance for the CE&FS&SS portfolio, measured against forecast dates. The score is within the target range.
Figure 16: Indicator of progress of Overall Delivery ( IPOD) at Quarter 4 2021-2022 for Gate 110 (Financial Completion) of all CE& FS& SS Portfolio projects

Contact

Email: waterindustry@gov.scot

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