Housing Benefit or Universal Credit, may help with your tenant’s housing costs. For those who still perhaps can't afford their housing cost, they you may also be eligible for a Discretionary Housing Payment.
Shelter Scotland has a useful coronavirus housing advice page.
Together with Public Health Scotland, Citizens Advice Scotland, Shelter Scotland and the Scottish Government, a private rented sector (PRS) Tenants Resource has been developed.
Time to pay and other legislation amendments. The main change in this set of amendments is to amend the Debtors (Scotland) Act 1987 to incorporate the “time to pay” procedures within the Tribunal process for payment applications. Time to pay is an option available to respondents in particular circumstances during and sometimes after Tribunal proceedings. A general FAQ question has been added to the Evictions and civil proceedings FAQ page, and more detailed information will be given to parties in applications to which time to pay may apply.
CaCHE have published some interesting research on alternative approaches to dispute resolution. Within this publication there is some helpful consideration regarding a rights based, person centred approach.