ISBN 978 1 83960 312 9 (Web only publication)
An erratum was published on 13th November 2019 as a result of text changes on pdf page 62 to correct the year quoted at the end of the last sentence of paragraph 6.27.
The pdf and html have both been updated to reflect these changes.
Chapter 1: Introduction
Chapter 2: Prevention of homelessness
Chapter 3: Ways of working
Chapter 4: Handling of applications
Chapter 5: Inquiries into homelessness
Chapter 6: Inquiries into intentionality
Chapter 7: Inquiries into Local connection
Chapter 8: Accommodation
Chapter 9: Advice and assistance
Chapter 10: Notification and review of decisions
Chapter 11: Protection of property and action on unoccupied houses
Chapter 12: Local authorities' duties towards persons subject to immigration control and persons from EEA member states