Care in the Digital Age: Delivery Plan 2023-24
The national delivery plan describes activities supporting Health Boards, HSCPs, local authorities, primary care, social care, social work, and care providers to offer new or improved services, whether through improved systems and infrastructure, or access to digital services.
Digital Access
Priority One: People have digital access to information, their own data and services which support their health and wellbeing, wherever they are.
Ensuring digital access for all is an essential element of shifting the focus of health and care systems from crisis intervention towards prevention, early intervention, enablement and supported self-management. Achieving our ambitions will support people to not only access support, but to manage and control their own health and care needs, with a collective focus across all programmes on inclusion and engagement.
What we will deliver
Improved access to Health and Care services through the delivery of a Digital Inclusion programme.
Why we are doing this
- Support the increase in access to a range of health and social care services through digital, raising awareness and improving digital skills for people who could benefit most.
Who is leading this work
- Scottish Government Digital Health and Care Directorate
- Scottish Council of Voluntary Organisations (SCVO)
When it will be delivered
- December 2024
What we will deliver
Expand capability of resources, advice and guidance through improvements to NHS inform as a national asset for publicly trusted health information, promoting greater self-management and acting as a gateway into health services.
Why we are doing this
- Enable people to take charge of their own health, have an increased knowledge of how and where to access help and support.
- Reduce pressure on NHS Scotland services by providing tools for appropriate self-care.
Who is leading this work
- Scottish Government Digital Health and Care Directorate
- NHS24
When it will be delivered
- N/A
What we will deliver
Through the Digital Lifelines Scotland (Drug Death Prevention) Programme, digital solutions that support people who are at risk of drug related harm to reduce digital exclusion and improve health outcomes.
Why we are doing this
- Improve digital inclusion and design digital solutions that better meet people’s needs, improve the health outcomes for people who use drugs, and reducing the risk of harm and death.
Who is leading this work
- Digital Health & Care Innovation Centre (DHI)
- SCVO
When it will be delivered
- March 2025
What we will deliver
A plan outlining the capability and functions of a fully interactive 'Digital Front Door' and establishment of core technology to support the programme.
Why we are doing this
- Provide people with the ability to interact with a range of different services across health and care both online and via mobile applications.
- Build on the learning from the introduction of the NHS24 online app released last year.
- Ensure an appropriate engagement approach is implemented with accompanying Equalities and Data Protection Impact Assessments in place.
Who is leading this work
- NHS Education for Scotland (NES)
- Scottish Government Digital Health and Care Directorate
- Convention Of Scottish Local Authorities (COSLA)
- Local Government Digital Office (LGDO)
- Social Work Scotland
- NHS Health Boards
When it will be delivered
- Plan in place by April 2024.
What we will deliver
Review of the My Diabetes My Way Platform for public access to their health record and better use of data for public benefit.
Why we are doing this
- Consider options in ensuring sustainability.
- Increase uptake where appropriate and support access for those who could benefit most.
- Improve use of data from SCI-diabetes.
Who is leading this work
- Scottish Government Digital Health and Care Directorate
- NHS Tayside
- NES
When it will be delivered
- April 2024
What we will deliver
A review of the options for the vCreate digital tool in supporting neurological conditions and maternal/neonatal with current national contract expiry in 2024.
Why we are doing this
- Consider uptake and impact to date.
- Consider potential contract re-provision options.
Who is leading this work
- Scottish Government Digital Health and Care Directorate
When it will be delivered
- April 2024
Contact
Email: DHCPolicyHub@gov.scot
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