Publication - Advice and guidance
Building standards - verifiers: self-assessment tool - April 2021
Self-assessment tool aimed at supporting verifiers in evaluating their approach to continuous improvement to meet their obligations under the Building Standards Operating Framework 2021.
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Business Area 4: Workforce management and support
Q. How are you doing in respect of workforce management and support?
What? Gather evidence of workforce planning, recruitment, training and team working across your service.
Why? Building an appropriately skilled workforce who can deliver high-quality verification services now and in the future is critical to ensuring your service is viable.
Provide summary statements to highlight where you think you are.
- How effective is your workforce planning and how sustainable is your workforce profile?
- How well does it demonstrate a flexible and responsive approach to succession planning and developing skills?
- How are resources allocated to respond to changes in service priorities and demands?
- How do you know if your processes for recruitment, induction, training and development are effective for all staff?
- Can you demonstrate that staff work together to solve problems and make improvements?
Q. How do you know this?
- What evidence is there of workforce planning and contingency arrangements?
- Do outsourced specialisms have robust service-level agreements in place?
- How are lessons learned to improve development of a sustainable workforce?
- Can you demonstrate that you meet or exceed your targets under KPO1 (Professional Expertise and Technical Processes) under the Performance Framework 2021?
Q. What do you need to do better or differently?
- What are the key next steps or areas for improvement the service needs to take forward in improving workforce management and support?
Any further comments about workforce management and support?
Contact
Email: buildingstandards@gov.scot
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