British Sign Language (BSL): national plan 2023 to 2029

Sets out a range of government actions to tackle barriers faced by British Sign Language (BSL) users to help make Scotland the best place in the world for BSL users to live, work, visit and learn.


Transport Scotland’s Accessible Travel Framework for Scotland focuses on supporting disabled people’s rights by removing barriers and improving access to travel.

The framework also ensures disabled people are fully involved in work to improve all aspects of travel. We know not all BSL users identify themselves as disabled but like disabled people, access to, and confidence in, public transport is important.

BSL users, particularly those who are deaf and deafblind, should have access to the right information at the right time in order to make public transport more accessible for them.

Our long-term goal:

BSL users will have safe, fair and inclusive access to public transport and the systems that support all transport use in Scotland.

We will:


Work with Transport Scotland, using the principles of the Accessible Travel Framework, to improve transport services for BSL users.


Work with Scotland’s transport delivery bodies – rail, ferry, air and bus operators to collaborate and identify practical solutions to make public travel more accessible for BSL users.



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