Consultation Paper Question 5
Question 5: Please give your views on the pros and cons of whether the first substantive conversation time limits should count non-working days or working days only?
We received 41 responses to this question.
|Response||Total||% of total||Breakdown|
|Individuals||Statutory organisations||Non-statutory organisations|
|Count Working Days Only (excluding weekends and public holidays)||26||63||12||13||1|
|Include non-working days||15||37||8||2||5|
Most individuals and statutory organisations were in favour of counting working days only. Most non-statutory organisations favoured counting non-working days. Some responses highlighted that decisions on this issue are closely linked to decisions on the number of days. The pros and cons identified most frequently were as follows:
Count non-working days
- The timescales for carers are easier to understand and should be turned around quickly.
- May lead to quicker assistance.
- Several suggest that non-working days are irrelevant to a person who may only have 6 months to live.
- Could be useful in rural areas due to geography.
- Whilst the NHS do, the social care work force do not usually work weekends.
- Could impact on over-stretched services.
- Many organisations will have difficulty responding on bank holidays and weekends.
Count working days only
- Workers are more likely to achieve targets set and at higher quality.
- This is a more achievable ambition with current resources.
- Local authorities could adhere to timescales more easily.
- This is better structured and more staff/agencies can be involved.
- More manageable for all parties.
- Clear expectations on all parties.
- There may be difficulty delivering on tight timeframes.
- This could cause crisis/anxiety for carers.
- There was concern that this could potentially result in long timescales to ensure compliance.
- This may delay development of statement, with the perception that power lies with statutory services.