7 Survey Response
7.1 The response rate for the survey is the number of forms returned as a percentage of the number of people in the sample. In total, 5,025 surveys were sent to patients and 2,036 were returned completed, giving an overall response rate of 41 per cent. This is slightly lower than the response rate for the 2013 Maternity Care survey which had a response rate of 48 per cent.
Overall response rates for NHS Board areas
7.2 The highest response rate for an NHS Board was Shetland (70%) and the lowest response rate was for the Western Isles (33%) and Greater Glasgow and Clyde (36%).
|NHS Board||Total forms sent out||Number of Responses||Response Rate (%)|
|Ayrshire and Arran||309||119||39|
|Dumfries and Galloway||172||78||45|
|Greater Glasgow and Clyde||1,193||425||36|
Method of response
7.3 Of the 2,036 respondents, the majority (91%) sent their surveys back in the post. A total of 181 completed their survey online (Table 7).
|Method of response||Number of questionnaires completed|
|Questionnaires completed (%)|
|Total number of respondents||2,036||100|
7.4 Of the women who were sent a questionnaire, 62 (1%) were returned as undelivered. It is likely that this list will include women who moved away from their address without notifying their GP practice. As a result the wrong address would have been extracted by NHS CR and sent to the contractor.
Email: Emma Milburn