Deliveries of essential supplies

Support for people shielding during COVID-19.

A quarter of a million packages containing essential supplies have been delivered to people across Scotland facing the highest clinical risks from COVID-19.

The free boxes, which include vital food and toiletries, are dropped off weekly to the homes of people who are shielding.

More than 50,000 individuals have currently signed up for the deliveries.

Deputy First Minister John Swinney said:

“We understand that this is an extremely worrying time for people who are shielding and we want to do everything we can to support them throughout this challenging time.

“These packages along with the priority supermarket delivery slots help those at greatest risk from COVID-19 to shield and protect themselves from the virus.

“We are providing guidance on shielding from infection and information about the support available. We are offering this support to people who are shielding through a dedicated text message service. Those without mobile phones can still access this support by calling their local authority.”


People who don’t have access to a mobile phone can request these priority slots through their local authority and anyone who is at increased risk but not part of the shielded category and who has no family or community support should phone our national phone line on 0800 111 4000. The Scottish Government set up this service so those in this wider vulnerable group can also access help in getting essential goods.

The grocery delivery service is led by food and distribution companies Brakes and BidFood.

Shielding support and contacts


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