Contact tracing technology piloted

Three NHS health boards to pilot software.

NHS Scotland Contact tracing technology will be tested in NHS Fife, NHS Lanarkshire and NHS Highland from Monday 18 May.

The pilot, which is expected to last two weeks, will allow the health boards to test out the software which contact tracers will use to collect the information that they need digitally. This builds on existing contact tracing technology in place across the NHS and will allow health boards to trace more contacts faster.

This is the first step in moving towards an extended test, trace, isolate and support (TTIS) approach which will be used to keep transmission in communities low as the country moves out of lockdown.

Over 600 additional staff from the NHS are ready to begin this work, as part of the process of recruiting up to 2000 staff.

The software will be rolled out to all health boards by the end of May and then further enhanced during June.

Health Secretary Jeane Freeman said:

“Technology will be an important tool to help us move towards the test, trace, isolate and support approach and safely exit lockdown.   

“The software we are developing in Scotland is built on a tried and trusted platform and will allow us to carry out contact tracing on a much larger scale than has been necessary until now. It will also focus on supporting public health teams identify outbreaks and reduce transmission in high risk groups and settings by making it easier for staff to collect and record information.

“The test, trace, isolate and support approach is about breaking the chain of transmission of the virus but it remains vital that alongside this people continue to follow physical distancing advice and practise good hand and cough hygiene.”


Covid-19 – Test, Trace, Isolate, Support is a public health intervention to identify cases of COVID-19, find the people they have been in close contact with, and then ask those close-contacts to self-isolate for 14 days to reduce the risk of the disease spreading.

The Scottish Government is also working to develop support for those who will be required to isolate, building on the support currently in place for those currently shielding from the virus.

The digital system will be built up from the end of May onwards. Not everyone who tests positive will be traced in the first instance but this service will gradually be built up in conjunction with health boards. 


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