Subject Access Requests (SARs) in Transport Scotland: FOI release

Information requested

1. How many Subject access requests have you received from April 2022- April 2023?
2. How long on average does it take to respond to each request?
3. How many requests are returned to the subject late? (either after 1 calendar month or an extension)
4. Where are the records for the SARs kept? Paper, storage systems? Please be specific
5. How large is your team which deal with subject access requests?
6. Have you any plans to increase the size of your team?
7. How many employee SARs have you received (April 2022-23) and how many were responded to late?
8. Who holds the budget for this issue within your organisation?
9. What is the estimated cost to the business per SAR? (employee and end user)

Response

1. How many Subject access requests have you received from April 2022- April 2023?
   Six subject access requests were received between these dates.
2. How long on average does it take to respond to each request?
   The average number of days taken to respond to these subject access requests was 13.5.
3. How many requests are returned to the subject late? (either after 1 calendar month or an extension)
   There have been no subject access requests returned to the subject late.
4. Where are the records for the SARs kept? Paper, storage systems? Please be specific
   The records for subject access requests are held within a restricted folder in our electronic records and document management system (ERDM).
5. How large is your team which deal with subject access requests?
   There are currently two members of staff who deal with subject access requests in Transport Scotland.
6. Have you any plans to increase the size of your team?
   There currently no plans to increase the size of this team
7. How many employee SARs have you received (April 2022-23) and how many were responded to late?
   There have been no subject access requests received from employees.
8. Who holds the budget for this issue within your organisation?
   The budget is held by the Director of Finance and Corporate Services for Transport Scotland.
9. What is the estimated cost to the business per SAR? (employee and end user)
   The cost to Transport Scotland of handling subject access requests consists solely of internal time and resource which is not recorded. This is a formal notice under section 17(1) of FOISA that the Scottish Government does not have the information you have requested.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.