Redesign Urgent Care: paediatric pathway to flow navigation centres - review

The Redesign of Urgent Care programme seeks to promote significant transformational change in how urgent care can be delivered for the people of Scotland. A multidisciplinary short life working group was convened to consider the implications of including individuals aged 12 in this new pathway.

1. Purpose

To consider the optimal pathways of urgent care for individuals aged under 12 years by:

  • considering the evidence of an optimal pathway of care for paediatrics' urgent care assessment and the safety of this in Flow Navigation Centre context
  • advising on the minimum specification required and assessing the readiness of the pathways, across NHS 24 and nationally, against this to include paediatrics in referrals to Flow Navigation Centres
  • reviewing data relating to paediatrics needs, capacity and demand to inform next steps and readiness



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