Public appointment: member reappointed to NHS 24 Board

Public appointment news release.

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The Cabinet Secretary for Health and Social Care, Humza Yousaf MSP today announced the reappointment of Alan Webb as a member of the NHS 24 Board.


Alan Webb works in the third sector, overseeing change in support of children, families and communities. Previously he was an independent advisor with a focus on leadership, organisation design, service design and development. Alan spent much of his early career designing contact centre operations and a range of services for large global brands across the UK, Europe and Africa. He also held various senior roles in organisational design, change, learning and leadership development as Principal of the Henry Ford Academy and Head of Modern Retailing at Lookers Audi.

Alan has been a panel member and panel chair at Children’s Hearings Scotland, trustee and chair of a charity supporting families in Glasgow and is a mentor to young care experienced people at school. Alan is a Fellow of the RSA, a Fellow of the Institute of Leadership and Management and an Associate Member of the Chartered Institute of Personnel and Development.


This reappointment will be for four years and will run from 1 October 2022 to 30 September 2026

This reappointment is regulated by the Ethical Standards Commissioner.


This reappointment is part-time and attracts a remuneration of £8,930 per annum for a time commitment of one day per week.

Other ministerial appointments

Alan Webb does not hold any other public appointments.

Political activity 

All appointments are made on merit and political activity plays no part in the selection process. However, in accordance with the original Nolan recommendations, there is a requirement for appointees’ political activity within the last five years (if there is any to be declared) to be made public.   

Alan Webb has had no political activity within the last five years. 


NHS 24 delivers a high quality online and out of hours telephone service providing access to health advice and information at any time across Scotland. Its core unscheduled care service handles successfully about 1.7 million calls out of hours each year, providing clinical advice and care when GP surgeries are closed and people are too ill to wait until they re-open. Working with Health Boards and other partners NHS 24 also provides a range of other health information services to inform and support people in maintaining their health and managing ill health, including NHS Inform which provides the public with a wide range of online services including a health encyclopaedia and local services database.  

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