Public appointment: Chair appointed to Scottish Legal Complaints Commission

Public appointments news release

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The Minister for Victims and Community Safety today announced the appointment of Jane Malcolm as Chair of the Scottish Legal Complaints Commission.


Jane Malcolm has a strong track record of strategic leadership in professional sectors, working in the public interest. She has a particular interest in consumer centred services and policy, with a sharp focus on equality, diversity and inclusion. Jane is a Council member of the General Teaching Council of Scotland, sits on the Scottish Public Pensions Agency Management Advisory Board and is a Fellow of the Society of Antiquaries of Scotland. Until mid-2023, Jane was Executive Director, External and Corporate Affairs at the Solicitors Regulation Authority of England and Wales. Prior to joining the SRA in 2014, she held a series of senior roles at the General Medical Council and before that led UK and European policy development at the Federation of Small Businesses.


This appointment will be for 5 years and will run from 10 July 2023 to 9 July 2028.

This appointment is regulated by the Ethical Standards Commissioner.


This appointment is part-time and attracts a remuneration of £323.92 per day for a time commitment of 38 days per year.

Other ministerial appointments

Jane Malcolm is a Management Advisory Board Member of the Scottish Public Pensions Agency, for which she receives remuneration of £240 per day, for a time commitment of 6 days per year.

Political activity

All appointments are made on merit and political activity plays no part in the selection process.  However, in accordance with the original Nolan recommendations, there is a requirement for appointees’ political activity within the last five years (if there is any to be declared) to be made public.   

Jane Malcolm has had no political activity within the last five years.


The Scottish Legal Complaints Commission provides a single point of contact for all complaints against lawyers in Scotland (solicitors, advocates, commercial attorneys, licensed conveyancers).

They investigate and resolve complaints about service and refer conduct complaints to the relevant professional body for investigation.

The SLCC is funded by a levy paid by legal professionals operating in Scotland.

Every year the SLCC consults with the professional organisations about their proposed budget for the next financial year. Following the consultation, the budget will be agreed and then laid before the Scottish Parliament.

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